Service Planner

Join our dynamic team as a Field Service Engineering Professional and be at the forefront of delivering exceptional technical solutions to our valued customers!

What will you do:

• Lead and coordinate customer interventions by managing technician schedules, parts availability, and tools requirements to ensure seamless service delivery
• Drive quality assurance in process execution while maintaining high customer satisfaction levels through effective team management and workshop operations
• Provide advanced technical expertise for complex product installations, commissioning, and troubleshooting
• Develop and maintain strong customer relationships while identifying opportunities for product upgrades and new solutions
• Bridge the gap between Services Front Office and Back Office through efficient process management

What will make you successful:

• Proven track record in field service engineering with focus on technical problem-solving and customer support
• Demonstrated ability to manage technical teams and coordinate complex service operations
• Strong technical expertise in equipment installation, commissioning, and advanced troubleshooting
• Excellence in customer relationship management and communication skills
• Ability to analyze and recommend product improvements based on customer needs

What's in it for you:

• Opportunity to lead challenging technical projects and drive customer success
• Dynamic work environment with exposure to cutting-edge equipment and technologies
• Professional growth through hands-on experience with complex technical solutions
• Autonomy in managing service operations and team coordination
• Chance to build lasting relationships with customers while solving complex technical challenges

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Tokyo, Japan

Job ID: Schneider_Electric-https://careers.se.com/jobs/111581?lang=en-us

Employment Type: FULL_TIME

Posted: 2026-03-11T18:52:37