Service Engineer
Power Systems Division - Service Engineer - internal job title (Generalist Service Representative II)
Working as part of the Schneider Electric Ireland Service Team, you will provide maintenance, operational support, fault diagnosis and lifecycle services for MV & LV equipment at a fixed customer location. The role focuses on maintaining the reliability, safety and performance of installed electrical distribution systems in accordance with Schneider Electric standard processes, quality standards and safety guidelines.
Typical work includes routine preventive maintenance, corrective maintenance, equipment inspections, technical fault finding, asset management activities and customer support. The position does not involve project delivery, installation projects or commissioning activities.
You will deliver high-quality customer service supported by the wider Schneider Electric Ireland teams while maintaining strong customer relationships and identifying opportunities to improve equipment performance and reliability.
Primary Duties & Responsibilities
- Provide on-site support for the maintenance and operation of electrical distribution systems at a fixed customer location.
- Perform the following activities on Schneider Electric power distribution equipment:
- Routine preventive maintenance.
- Corrective maintenance and repairs.
- System inspections and condition assessments.
- Fault diagnosis and troubleshooting.
- Modifications and upgrades to existing installed equipment.
- Asset management and lifecycle support services.
- Supervise contractor activities where required.
- Investigate equipment failures and recommend corrective actions to prevent recurrence.
- Develop and maintain technical best practices.
- Document maintenance activities, inspection findings and equipment reports.
- Perform site risk assessments and contribute to the development of safe systems of work and method statements.
- Promote Schneider Electric service offerings and assist in identifying opportunities to enhance customer asset performance.
- Support customer operational and maintenance training activities as required.
Skills & Abilities
- Experience with MV & LV distribution systems.
- A solid understanding of power and control systems.
- Solid working knowledge of MS Office Suite, standard operating systems and associated peripherals
- Must hold a clean & valid driving license as a company vehicle will be provided.
Personal Attributes
- Excellent interpersonal skills with the ability to engage with employees and customers in a professional manner, both in person and via telephone and with a strong focus on managing customer relationships.
- Excellent knowledge of health & safety and environmental requirements.
- Be willing to learn on the job & in classroom with ability to apply engineering knowledge within related disciplines
What we offer you:
Competitive salary & Bonus Scheme,
28 Days Annual Leave + Public Holidays,
Private Health Care,
Pension Scheme and Life Assurance
Worldwide Employee Share Ownership Programme,
Various Health & Wellbeing Support Options, Employee Assistance Programme.
Cycle to Work Scheme
CareerHub (internal mobility opportunities + access to mentors & projects globally),
Learning Portal and much more.
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At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
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For this Ireland based position, the expected pay range is EUR 52,800 - EUR 79,200 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the Ireland. Our pay ranges are determined by the local market.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.
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When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
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+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion