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Senior Quality Assurance Engineer (Contractor)

5 days ago Ho Chi Minh City, Vietnam

Join our dynamic Manufacturing Quality team and drive excellence in product quality! We're seeking a passionate Senior Quality Assurance Professional to ensure exceptional standards across our manufacturing operations.

What will you do:

Category

Responsibilities

Customer Centricity

- Drive customer-focused initiatives within the plant.
- Lead product relocation projects.
- Implement continuous improvement activities.

Customer Feedback Analysis

- Collect and analyze customer satisfaction and dissatisfaction drivers from surveys and feedback.
- Perform root cause analysis.
- Develop and monitor improvement plans.

Issue Management (I2P)

- Manage Issue-to-Prevention process.
- Coordinate TEX (Technical Expert Assessment).
- Handle PRB (8D customer complaints) promptly and effectively.

Quality Management System

- Maintain ISO QMS compliance.
- Ensure adherence to SPS (Schneider Performance System) standards.
- Prepare for surveillance audits, customer audits, and visits.

Corrective & Preventive Actions

- Lead corrective and preventive actions for product reviews.
- Manage Directive 32 reviews.
- Address open findings and quality review actions.

KPI & Data Analysis

- Monitor customer-related KPIs.
- Ensure data accuracy and fact-based decision-making.
- Drive continuous improvement through KPI analysis.

Risk Management & FMEA

- Organize and lead FMEA meetings with core teams.
- Review and update control plans and inspection plans.

Audits

- Conduct product audits.
- I nternal and external audits related to customer quality topics.

Production Quality Control

- Oversee quality control in production processes.
- Resolve daily quality issues promptly.

Continuous Improvement Projects

- Lead improvement projects using A3, Kaizen, and Six Sigma methodologies.
- Focus on resolving quality issues and customer complaints.

Bachelor degree-technical background-Electronic engineering is most preferable

5+ years experienced working with Multi-national Company in quality assurance and customer complaint

Excellence communication and reporting skills

Master in 8D report, problem solving

Understand and have experience in 5 Core Tools (APQP, FMEA, PPAP, MSA, SPC)

ISO9001 & IATF 16949 knowledge

Proficient English

Work well under high pressure and tight deadlines with Can-do attitude and result oriented

Team working

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Ho Chi Minh City, Vietnam
Job ID: Schneider_Electric-https://careers.se.com/jobs/104867?lang=en-us
Employment Type: FULL_TIME
Posted: 2026-01-06T18:50:36

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion