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Senior Manager - Offer Safety

Yesterday Coimbatore, India

Join us as a Senior Engineer focused on offer quality and reliability. You'll turn field data into insights that drive product excellence and customer satisfaction-working with engineering, services, and business teams to ensure our offers perform at their best.

What will you do?

  • Collect and analyze field performance data to track quality metrics and drive reliability improvements
  • Assign and monitor corrective and preventive actions to resolve issues and enhance field performance
  • Build structured feedback loops using customer care insights and service hub data
  • Partner with Engineering-to-Order, Line of Business, and Services teams on quality planning and execution

What are the key skills we are looking for?
  • Communication - intermediate level; sharing insights and maintaining alignment with cross-functional stakeholders
  • Continuous Improvement - intermediate level; driving quality enhancements through data-driven action plans
  • Corrective and Preventive Actions - developing level; assigning and tracking CAPA to resolve field performance issues
  • Customer Orientation - intermediate level; translating customer feedback into actionable quality improvements
  • Data Science - developing level; analyzing failure modes and KPIs to monitor offer reliability
  • Decision Making - intermediate level; prioritizing actions based on field data and business impact
  • Industrialization Quality Preparation - intermediate level; planning quality requirements during offer launch phases
  • Problem Solving - intermediate level; diagnosing root causes from surveillance test failures and MTTF analysis

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What qualifications will make you successful?
  • Strong analytical mindset with the ability to interpret complex data and drive actionable insights
  • Collaborative approach to working across engineering, services, and business teams
  • Proactive ownership of quality outcomes with a focus on continuous improvement
  • Comfort coaching peers and guiding resolution of non-routine quality issues

What's in it for me?
  • Direct impact on product reliability and customer satisfaction across global markets
  • Opportunity to shape quality strategy and influence cross-functional teams
  • Supportive culture with access to technical training and career development programs
  • Flexible work environment that values both independence and collaboration

Bring your quality expertise to a team that's ready to welcome you-apply today!

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Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .

* Country-specific programs and initiatives may be available.

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40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Coimbatore, India
Job ID: Schneider_Electric-121184
Employment Type: OTHER
Posted: 2026-06-18T18:57:27

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion