Senior Customer Project Manager

This position is accountable and responsible for managing from complex Prefab Customer project orders
to exceed customer expectations through project execution. This includes initiating, planning, executing,
controlling, and closing of customer projects (Customer Project Process).

Individual in this position confirms and manage customer project to deliver an Integrated Package scope
of work including, and not limited to Electrical Enclosures (e-Houses) with electrical distribution and
automation control systems, HAVC and fire and gas systems, plus additional customer features and
services. Manages complete job process from order preparation, thru manufacturing release, product
shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider
Electric products and processes.

1. Takes ownership for validating the project's scope of work, schedule, cost, and contract terms with the
   customer, including, risks, technical and commercial elements and becomes lead contact for customer
   during project execution. (Project Initiation).
2. Develops and maintain project organization, schedule, risk register and communicates with the
   customer to ensure expectations are being met. Direct engagement with the customer internal
   manufacturing facilities and third-party vendors. (Project Planning).
3. Monitor the execution of the customer's project order, verifying execution of the project through kick-off
   meetings, project schedule, communication to all parties and exchange of technical requirements and
   project plan information. Manage decision making process towards the best cross-functional compromise
   and effectiveness. Drives Risk and Change Managements, solves problems with customer interaction
   that results in positive feedback and improved relationship. (Project Execution)
4. Lead the monitor and control of the performance of the customer's project through its lifecycle. Key
   activities include task completion verification, project team monitoring, managing the exchange of project
   updates across the project team members, schedule reporting, issue resolution, and contract
   administration. Monitor project progress against the plan and establish regular reports to key
   stakeholders. Measure and reports project performance indicators (Monitor and Control Project Work)
5. Lead the closeout of the customer's project to include financial reconciliation, verification of job site
   equipment arrival, installation and start-up coordination, and training support completion. Point of Contact
   with the customer, and coordination with support services such as field services, after-shipment support,
   and training functions. Captures lessons learn and documentation approvals for future projects.
   (Project Close)
6. Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an
   understanding of the fundamental knowledge, processes and terminology needed for effective project
   management

Qualifications:

• Excellent communication skills (written and verbal), including the ability to understand complex
  technical topics
• Strong leadership skills including, team leading, employee mentoring and development, and the
  ability to empower others through delegating responsibility.
• Strong interpersonal skills with a desire to work in a team environment
• Proven organizational and time/project management skills
• Advanced understanding of project management and project finance
• Ability to build and maintain technical and commercial awareness
• Ability to define and put in place short and medium term action plans to increase customer satisfaction while improving business growth and efficiency
• Strong organization, planning and customer service skills
• Proficient in Microsoft Office programs including but not limited to, Word, Project, and Excel
• Results oriented, critical thinking and problem-solving skills
• Influence and convince skills
• Decision-making and escalate appropriately when arbitration is required.
• Foster cooperation and people motivation in a multi-cultural environment.
• Conflict management & Stress tolerance
• Adaptability

Education:

• Four-year degree required
• BS degree in an Engineering discipline preferred
• PMP (PMI), CPMP/CPMA SE Internal Certification preferred

Experience:

• Five-Eight years of experience managing projects/program
• Understanding of systems integration, HVAC or other building or electronic control systems is a
  plus
• Schneider Electric products and Electrical Enclosure integration knowledge is a plus

Ready to make your mark? Apply today and lead projects that matter!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Raleigh, NC, Nashville, TN, Dallas, TX, Chicago, IL, Liberty Township, OH, Wrentham, MA, North Andover, MA

Job ID: Schneider_Electric-127141

Employment Type: FULL_TIME

Posted: 2026-09-04T18:51:37