Segment Services Account Manager - Defence

Mission

To grow Schneider Electric's Services business across the Defence segment, expanding our width of wallet within priority Defence organisations - including the Ministry of Defence (MOD), Defence Primes, integrators, and critical national infrastructure sites supporting defence operations.

This role is responsible for owning, shaping, and executing the segment‑specific Services strategy across traditional and digital offerings, while working in close collaboration with V1 sales teams, Key Account Managers and wider internal stakeholders.

The goal: Increase Services revenue, strengthen strategic relationships, modernise installed bases, and accelerate digital transformation across the Defence ecosystem.

Responsibilites:

Customer Engagement & Segment Ownership

• National customer‑facing role with high field activity, supported by hybrid digital engagement.
• Act as the segment lead for Defence Services, shaping and implementing the Services growth strategy across MOD sites, Defence Primes, secure facilities, and critical infrastructure.
• Build strong relationships with Defence stakeholders, including technical authorities, procurement, estate managers, and operational teams on secure and non‑secure sites.

Commercial Strategy & Growth

• Develop and execute a portfolio‑style commercial strategy to grow Schneider Electric's full Services offering-including modernisation, maintenance, upgrades, cybersecurity services, and digital solutions-within Defence accounts.
• Grow install base penetration across key Defence customers, with a focus on improving asset data quality, digital readiness and long‑term serviceability.
• Identify and drive new business opportunities in:
• Power distribution
• LV/MV services
• Secure and resilient systems
• Digital services such as EcoStruxure, remote monitoring and analytics
• Cybersecurity‑aligned service offerings for Defence environments

Collaboration & Internal Leadership

• Work closely with Regional Sales, Internal Sales, Consultancy, Digital Services, Key Account Managers, and relevant Business Units to create a joined‑up Defence Services growth plan.
• Coordinate national activity across multi‑site MOD establishments, prime contractor estates, and Defence supply‑chain facilities.
• Champion Schneider Electric digital tools and platforms, demonstrating software and customer interfaces that bring our Defence‑aligned value propositions to life.

Pipeline, Forecasting & Operational Discipline

• Maintain a high‑quality Defence opportunity pipeline within Salesforce, ensuring all forecast information aligns with local business rules and governance.
• Lead the growth of contractual service business within the segment by increasing both the volume and scope of multi‑technology service contracts and critical asset management agreements.
• Proactively seek opportunities to convert time‑and‑materials relationships into long‑term, recurring revenue models.

Segment-Specific Responsibilities for Defence

• Ensure compliance with Defence security requirements (e.g., site access protocols, information security expectations, and restricted environments).
• Understand Defence procurement frameworks and acquisition routes (e.g., Crown Commercial Service, DIO frameworks, Prime‑led subcontracting routes).
• Align Schneider Electric Services with Defence priorities such as:
• Resilience and mission‑critical uptime
• Energy security and independence
• Net Zero, sustainability and estate decarbonisation
• Digital transformation and data‑driven asset management
• Operate effectively in environments requiring discretion, professionalism, and adherence to Government security classifications.

Skills & Experience:

• Proven experience in Sales or Service‑led roles, ideally in technical, industrial, or critical infrastructure environments.
• Strong capability in selling solutions rather than only products.
• Demonstrated ability to develop and execute commercial strategies across complex or multi‑site customer portfolios.
• Excellent communication and stakeholder‑management skills.
• Experience working with or selling to Defence customers (MOD, primes, secure government, critical national infrastructure).
• Understanding of digital services, analytics platforms, remote monitoring or software‑based value propositions.
• Familiarity with cybersecurity‑aligned solutions and secure‑site operational environments.
• Knowledge of Defence procurement pathways or industry frameworks.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity.

We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."

What we offer you:

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

Apply now:

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Larkhall, United Kingdom

Job ID: Schneider_Electric-https://careers.se.com/jobs/109133?lang=en-us

Employment Type: FULL_TIME

Posted: 2026-02-27T18:50:47