Pensions & Reward Operations Specialist (DB Focus)

Join our dynamic Rewards team as a Pensions & Reward Operations Specialist (DB focus) ! Help shape innovative reward strategies that attract and retain top talent while driving organizational success through competitive and engaging compensation programs.

What will you do:

DB Pension Operations - Your Core Focus

• Lead all internal operational activity for DB pension schemes, including wind‑ups.
• Act as the central point of contact between internal teams and external partners (actuaries, administrators, legal advisers).
• Manage documentation cycles, data flows, governance requirements and project milestones.
• Identify risks, track progress and proactively resolve issues.
• Provide clear, structured reporting to ensure smooth delivery.

• Support operational processes for our DC scheme, including enrolment and vendor coordination.
• Lead the planning and delivery of UK&I pension roadshows across diverse employee groups (Early Careers, Mid‑Career, Senior Talent, High Earners).
• Work closely with DC vendors to tailor sessions for different audiences.

• Own the Reward Communications & Activation calendar - creating simple, engaging content on pensions, reward, benefits and wellbeing.
• Support delivery of the Wellbeing programme and manage the "Zone Legends" recognition initiative.
• Ensure every new starter receives a seamless and positive reward onboarding experience.

• Lead Quarterly Business Reviews with key vendors such as Aon, Bupa and Aviva.
• Manage contract cycles, renewals, SLAs and performance metrics.
• Track documentation, actions and timelines to ensure accountability.

• Proven experience in DB pension administration or DB operational project work.
• Strong understanding of pension governance and compliance.
• Ability to handle large data sets and manage complex documentation cycles.
• Excellent stakeholder management - especially with external advisers.
• Confident communicator who can simplify technical topics for different audiences.
• Highly organised, proactive and comfortable managing multi‑step processes end‑to‑end.

• Exposure to DC schemes.
• Experience with employee communications or wellbeing initiatives.
• Knowledge of share plans.
• Experience working in a large or complex organisation.

• Opportunity to drive strategic impact through innovative reward solutions
• Exposure to diverse aspects of total rewards, including mobility programs
• Professional growth through complex project ownership
• Collaborative environment with cross-functional exposure
• Platform to shape organization-wide reward strategies