NAM Equipment Quotations Transformation Leader

What will you do?

The NAM Equipment Quotations Transformation Leader will continue on our E2E ETO Transformation journey to deliver breakthrough and sustainable ETO performance and Customer Experience, we are seeking a Domain Transformation Leader within the Denali Program to accelerate the Front End Transformation for NAM Equipment Quotations.

A key enabler to achieving our ambition is to improve ETO efficiency and effectiveness throughout the Customer Project Process (CPP), with focus on key Front End functions - Tendering, Quotations, and TAG (Technical Assistance Group)- enabling improved customer satisfaction, improved employee engagement, and sustainable ETO profitability.

Your primary responsibilities in this role:

Identify NAM Quotations transformations required to deliver capability vision.

o Consultative Selling support on what value Schneider Electric can deliver for our customers- Engineering, Products, and Services

o Agile and responsive to meet customer expectations around solution, schedule, and cost.

Lead deployment of Power Systems Equipment Quotations transformations aligned to the Global Projects and Equipment model - People, Process, Technology, and Data - in collaboration with the E2E Leadership Team and other cross-funcitonal leadership as required.

o Accelerate key Global ETO process adoption opportunities

o Benchmark other NAM organizational models to leverage best practices - Digital Power, Data Center Solutions, etc.

o Perform diagnostic of current state and identify gaps and weakness in capability to deliver desired outcomes - roles/competencies, process, tools, etc.

o Quantify the change implications in terms of cost, benefits, and risks

o Implement - Develop plan, secure leadership buy-in, and drive accountability to execute.

Manage expectations and communicate progress to senior level stakeholders

o Escalate any risks/barriers and resolve in a timely manner.

o Anticipate feasibility challenges and change direction accordingly.

o Define critical measures of success and KPIs.

Ensure transformations are aligned and deliver on intent of strategic objectives by improving E2E collaboration and enaging the right technical competencies at right points in the process

o To improve customer experience

o To optimize solutions/product application for customer and SE

o To enable selectivity of the right projects for SE

o To drive repeatability and standardization for efficiency

o To drive cost accuracy and visibility throughout the life-cycle of projects (pricing, project cost optimization, risk management, etc.)

What you get to do in this role?

Transformational Leadership

o Opportunity to shape how NAM executes customer projects to deliver breakout ETO performance.

o Drive large scale transformations and expand your network of influence.

Collaborate

o Gain exposure and collaborate with leadership at various levels throughout the organization.

o Enable next level collaboration across Front End roles/processes.

o Effective go-to-market implementation through Sales

Strategy Execution

o Execute transformations to evolve Front End Quotation capabilities - People, Process, Technology

o Enable demand shaping towards standard and optimized solutions early in Customer Project Process.

Build Culture

o Drive cost-mindset culture throughout the quotations process.

o Support and nuture proactive collaboration, Disruption to Status Quo, Continuous Improvement, Adaptablity, and Inspiration

What qualifications will make you successful for this role?

• Bachelor's degree in engineering, technical science, business (or equivalent)
• 7+ years of experience with engineering and manufacturing of engineered to order products
• 5+ years of experience in leading Transformation Programs
• 5+ years of experience in leading remote and diverse engineering/technical teams
• A resulted oriented mindset with the ability to set and accomplish challenging goals, maintain focus, intensity, and optimism in achieving results with the organization and customer objectives. Risk taker; delivers results solving challenging problems with creative solutions
• The ability to build networks, ideas, and information with groups as well as individuals. Build long-term relationships navigating a matrix organization; Ability to ability to lead through ambiguity; Collaborate, influence across stakeholder groups (commercial, GSC organizations, NAM Hub, SE Digital etc...)
• The ability to solve complex problems: Takes a proactive approach to anticipating, preventing, and solving problems. Ability to identify issues and risks, analyze and understand underlying causes, and devise appropriate action plans.
• A change and agility mindset: Ability to apply change management methodology to implement successful business priorities (on time, on budget, human objectives, and business objectives) across remote and diverse teams
• A customer centric mindset: Understand and anticipate customer needs, applications, and values. Focus on customer total EXPERIENCE and LIFECYCLE. Create a sense of win-win partnership by delivering high quality services within the available resources
• Effective communication and listening: Ability to communicate efficiently by listening and sharing information with internal and external customers. It involves exchange of information and meaning