Leads Virtual Services Sales Representative (Leads VSSR)

The Leads VSSR is responsible for driving lead generation, qualification, and conversion into qualified service opportunities through digital and remote sales approaches.

This role plays a critical part in:

• Monetizing installed base (IB)
• Accelerating pipeline creation
• Supporting scalable service growth

Key Responsibilities
Lead Management & Opportunity Creation

• Manage inbound and outbound leads from:
  • F2O / CCC / T2O
  • Contract renewals / expired warranty
  • Marketing campaigns and digital channels
  • Qualify leads and convert into opportunities in bFO / CRM
• Ensure high conversion rate and pipeline velocity

Sales Execution (High-volume model)

• Handle high volume, low-to-medium complexity deals
• Drive standard service offers:
  • Maintenance contracts
  • Spare parts
  • On-demand services
  • Entry-level digital services

Customer Engagement (Remote-first)

• Execute structured outbound calling campaigns
• Maintain daily cadence:
  • ~6-8 customer interactions per day
• Promote value propositions and service plans

Pipeline & Performance Management

• Build and maintain strong pipeline aligned with targets
• Ensure:
  • 75% performance linked to lead engines
• Track activities and opportunities in CRM tools

Collaboration

• Work closely with:
  • OSSR / Account Managers (for complex deals)
  • Tendering team
  • Customer Success / Execution teams
• Ensure smooth handover when escalation is required

KPIs / Success Metrics

• Lead-to-opportunity conversion rate
• Opportunity creation (e.g. CFT 30%)
• Pipeline coverage & velocity
• Activity level (calls, touches)
• Revenue / Order intake contribution

Scope & Workload

• Manage approx. hundreds of leads per year (~500+)
• Focus on scalable, repeatable sales motions

Requirements
Experience

• 2-5 years in Inside sales / service sales / digital sales
• Experience in Power systems / Secure Power / Services (preferred)

Skills

• Strong lead qualification & conversion capability
• High activity discipline (digital selling mindset)
• CRM / pipeline management (bFO / Salesforce)
• Communication (phone / online selling)

Mindset

• Hunter mentality
• Data-driven & KPI-driven
• Comfortable with structured sales cadence

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Taipei, Taiwan

Job ID: Schneider_Electric-117721

Employment Type: FULL_TIME

Posted: 2026-05-25T18:51:43