Junior Customer Software Specialist
Today• Belgrade, Serbia
Customer Software Specialist - Junior
Function: Country Marketing
Scope: Western Balkans
Level: Junior / Entry Level
Role Mission
The Customer Software Specialist supports the local deployment, adoption and continuous improvement of Schneider Electric customer-facing electrical design and configuration software.
The role acts as the local software focal point, connecting customers, Sales, Country Marketing, technical teams and regional/global software teams to ensure successful implementation and adoption of Customer related software , including the transition from legacy tools.
Key Responsibilities
Software Deployment & Adoption
- Support country deployment, localization, launch and updates of customer software.
- Coordinate local software readiness with relevant Marketing, Sales and technical stakeholders.
- Support migration of customers from legacy software toward new software environment.
- Collect customer feedback, identify adoption barriers and coordinate feedback with regional/global software teams.
- Monitor software adoption and usage.
Customer Support & Enablement
- Develop practical expertise in electrical design/configuration tools.
- Conduct customer demonstrations, onboarding sessions, workshops and basic software trainings.
- Support design firms, panel builders and contractors in integrating Schneider Electric software into their workflows.
- Act as the local first point of contact for software-related business and adoption topics, coordinating more complex issues with appropriate expert teams.
Want more jobs like this?
Get jobs in Belgrade, Serbia delivered to your inbox every week.

Sales & Marketing Enablement
- Train Sales teams on software capabilities, customer value propositions and basic demonstrations.
- Support Sales during selected customer meetings, workshops and software demonstrations.
- Contribute technical content and use cases for launches, campaigns and customer communication.
- Cooperate with Marketing Communications on software-related promotional activities.
Education & Experience
- Bachelor's or Master's degree in Electrical Engineering, Power Engineering, Automation or a related technical field.
- Suitable for recent graduates or candidates at the beginning of their professional career.
- Previous exposure to electrical design/configuration software is an advantage.
Technical & Professional Competencies
- Basic understanding of low-voltage electrical distribution and electrical design principles.
- Ability and motivation to learn engineering and configuration software quickly.
- Strong digital mindset and interest in customer-facing software solutions.
- Good analytical and problem-solving skills.
- Ability to explain technical concepts clearly to customers and colleagues.
- Customer orientation and good communication/presentation skills.
- Ability to work cross-functionally with Sales, Marketing and technical teams.
- Good command of English.
What's in it for you?
- Working in a pleasant environment and being a part of the highly talented, professional, and friendly team
- Learning and collaboration with experts from various market segments
- Private health insurance & life insurance
- 24+ days of annual leave
- Financial, legal, and psychological assistance program
- Family policy - Parental leave & Care leave
- Opportunity for additional learning
- Having a chance to be mentored by any worldwide expert inside Schneider Electric
- Building a managerial, technical and/or consulting career path in the #1 world sustainable multinational compan
Let us learn about you! Apply today.
Note: This is a fixed - term contract through a third party agency.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Client-provided location(s): Belgrade, Serbia
Job ID: Schneider_Electric-138309
Employment Type: FULL_TIME
Posted: 2026-10-16T19:58:03
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion