Global Program Manager - Key Accounts

For this U.S. based position, the expected compensation range is $139,200 - 253,200 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

• Operational Strategy Execution: Lead the operational execution of the account strategy, ensuring alignment with business goals and customer expectations. Lead financial management, risk management, resource management, project management structure and stakeholder management.
• Strategic Vision: Proficient in considering long-term impact, anticipating future needs, and strategically selecting initiatives that yield broad and lasting effects.
• Development Process Management: The global program manager manages the development process for tools, applications, and functional specifications.
• Team Leadership: This person will lead a team of Project Managers and Specialists for a major program.
• Continuous Improvement: Implement best practices globally to standardize experiences, ensuring consistency and efficiency within the account.
• Growth Initiatives: Drive and track growth initiatives, including specific customer-requested projects.
• Value Differentiation: Continuously disrupt and innovate to create additional value for our clients.
• Quarterly Business Reviews (QBR): Take ownership of the operational component of QBRs, providing insights and driving improvements.
• Global Integration: Support the integration of the account across all Business Units, fostering collaboration and knowledge sharing.
• Complex Project Support: Collaborate with execution and tendering teams on complex projects.
• Customer Needs Management: Understand, Coordinate and manage operational customer needs and escalations. Understand and anticipate customer needs, applications, and values. Focus on customer total EXPERIENCE and LIFECYCLE. Create a sense of win-win partnership.

• Project Management: Minimum of 5 years managing large, complex, multi-geography projects. Ability to drive a project in a multicultural, complex environment.
• Program Management: Proven experience in developing and managing projects or programs aligned with strategic account direction.
• Customer Facing Experience: Substantial Experience leading customer facing meetings, seminars, business reviews, or programs expected.
• Leadership skills: Must have managed direct reports, ideally Project Managers.
• Internal Network: Strong internal network and ability to collaborate across functions.
• Risk Anticipation: Ability to identify gaps and anticipate risks.
• Digital Proficiency: Experience with digital tools and transformation initiatives.
• Software Proficiency: Experience using Smartsheet and Microsoft Suite of Products
• Communication Skills: Strong communication and influencing abilities. Ability to communicate efficiently by listening and sharing information with internal and external customers.
• Strategic Thinking: Innovative mindset and strategic thinking.
• Organizational Skills: Effective organizational skills are a key requirement.
• Action-Oriented: Proactive and action-driving mindset.
• Time Management: Ability to prioritize and manage multiple requests/issues.
• Flexibility: Adaptability to changing priorities.
• Collaborative Attitude: Openness to team ideas and positive collaboration. Encourage working groups by sharing their knowledge. Share talents, resources, and know-how. Build an agile NETWORK and promote synergies.
• Cultural Sensitivity: Awareness of local business culture. Ability to understand, appreciate and incorporate the unique contributions of associates with diverse backgrounds in business interactions.
• Business Acumen and Commercial Awareness: Understanding of business operations, market dynamics, and long-term impact. Ability to utilize insight about the trends, key issues and external factors that impact the industry and the organization.
• Technical Assimilation: Ability to quickly learn and understand complex technical information regarding data center products and solutions.
• Data Center Knowledge: Have a foundational understanding of data centers and their equipment.
• Certification (Advantageous): PMP certification