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General Field Sales & Account Management - Manager

2 weeks ago Pleiku, Vietnam

What will you do?

  • Manages by objectives, at country level, the team of Field Services Sales Managers and/or Representatives.
  • Service Sales Leader is leading a team of service sales. His focus is to organize and setup his team in order to reach the Quarterly sales target given
  • by his manager who is the Field Services VP in the country.


Service Sales supervised by the outside service sales manager include:
  • a broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer's site.
  • turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
  • He/She follows the orientations given by the Customer Platforming process which one of the outputs is the CAP (Customer Action Plan)
  • He/she interacts with the FS Operational Marketing leader who is giving him/her the list of targeted segments and accounts to address with his/her
  • outside service sales representative.
  • He is also working very closely with the Channel/Inside Service Sales manager depending on the complexity of the customer opportunities. For
  • Strategic and Targeted accounts, the Outside Sales Leader and his OSSR are ensuring the optimal coordination with the V1 BU sales force.


Essential Responsibilities:
  • Manages the Sales target to achieve Field Services expected growth with End User as well as channels
  • Manage Sales Representees, maximize business opportunities and customer coverage
  • Fosters collaboration between teams to grow our ONE Schneider Electric Field Services Sales/Revenue
  • Work closely with Channel/Inside Service Sales Manager and Presale for maximizing business opportunities and foster collaboration
  • Develops account profiles and executes the sales plan
  • Applies market and account skills necessary for dealing with specific target audiences.


Public
  • Identifies and contacts potential customers or prospects, either existing or new
  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
  • Utilizes BFO (Salesforce.com) for sales funnel management & secures consistent follow-up
  • Provides monthly forecasts and summaries in a timely manner.
  • Participates in the preparation of analysis and reports on field service performance.
  • Finalizes the sales quotations and proposals prepared by the quote team, including any activity that has to be outsourced, in respect of FS expected margin.
  • Is "feeding" the Field Services Marketing leaders with Offers feedback and
  • Educates customers on all SE products and services
  • Provides mentoring, coaching and guidance to the Outside Service Sales Representative
  • Pays a special attention to Digital Offers knowledge for his team and development for relevant Customers
  • Coordinates and/or attends trade shows and marketing/sales seminars as needed
  • Creates a motivating and challenging team spirit based on collaboration and achievement
  • Ensures efficient and regular communications between the team


  • The successful candidate should have a 5-year college degree or equivalent work experience and 5 years technical sales experience and 2 years leadership experience.
  • Strong and confident management style with solid written and verbal skills needed.
  • Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
  • Deep knowledge of solution services offers throughout the Asset Management Life Cycle.
  • Proficient in Microsoft Office suite and ERP/CRM related tools.
  • Excellent organizational skills


Looking to make an IMPACT with your career?

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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

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Client-provided location(s): Pleiku, Vietnam
Job ID: Schneider_Electric-https://careers.se.com/jobs/98789?lang=en-us
Employment Type: OTHER
Posted: 2025-11-19T18:47:25

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion