DB Service Business Development Leader-International
2 days ago• Bangalore, India
Dubai, United Arab Emirates
Working Experience
- Preferred University Master's degree (Engineering and/or Business)
- Master's degree in international business management (MBA) will be a plus
- Minimum 10 years in customer interfacing roles preferably in multi country role.
- Previous experience in Services
- Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up
- Aptitude stand time pressure and stress while keeping high performance level
- Ability to develop and manage customer relationships at the senior leadership and influence levels
- Leadership in the use of digital tools (BFS, Totango) for personal efficiency and country/customer engagement
- Strong skills using Microsoft Office suite of applications (Excel, Word, PowerPoint)
- Good Verbal and Written communication skills in English
- Ability to simulate estimation models to forecast and drive decisions
- Analytical - critical reasoning and quantitative analysis skills a plus
- Understanding of our digital service tools (e.g. Building Advisor) and how these are used to drive customer outcomes
Deploy Best-in-Class Digital Energy Services Playbook
- Deploy best in class Digital Energy Services playbook focused on DE Software & Solutions offers in the zone:
- Demand creation on Ecofit/transitions
- Ecocare Service Plans
- Field Quotes
- Deploy pricing actions
- Grow EcoCare recurring revenue, including SL2 conversion.
- Drive Legacy BMS Install Base transitions with Ecofit:
- Track Installed Base by deployment of Global tools
- Clear coverage
- Action plan by account with a focus on Top 15
- On Demand Field Quotes Campaigns:
- Drive Field Quotes from Field Service technicians with field quote/lead generation tool deployment
- Incentives and campaigns to grow $/Field Service Representative
- Deploy Services Pricing Actions.
- Provide proactive inputs to Offer development with feedback from countries and on competitive landscape.
Level: Full
Measurement:
- Service Orders, Sales, margin growth
- % of Legacy Installed base converted to EBO/Foresight
- Increase in field quote orders
- Deploy Ecocare playbook to standardize offer and services delivery:
- Country maturity model
- Lead/coach top opportunities/accounts conversion
- Deploy customer success:
- Manage churn with best in class Customer Success Management
- Drive customer success
Level: Full
Measurement:
- Increase in ARR & Digital ARR
- Drive Renewals discipline & reduce churn
- Conduct monthly business reviews with key countries in zone.
- Prepare monthly and Quarterly Business Analysis to provide clear visibility to the management and countries on success and areas of attention to improve with an Action plan.
Level: Full
Measurement:
- Scorecard and review completion
- Action plan to drive performance impact
- Assist countries in deploying and using service management processes, tools and blueprint to drive long term services transformation and efficiency.
- Track metrics such as utilization.
- Advocate, monitor compliance with global tools and process, recommend and track corrective actions.
- Drive Operating Model Design & Deployment.
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Level: Partial
Measurement:
- Measures as per services scorecard
- Focus on top Ecofit & Ecocare opportunities by zone.
- Support customers and countries in market/customer/segment driven growth actions.
- Deploy Services Sales & FSR Competency Development for Demand creation and services delivery for EcoCare & Ecofit.
- Share customer wins, good practices across countries.
- Build community of practice.
Level: Full
Measurement:
- Top opportunities focus
- Sales community & competency development
What's in it for me?
- Lead high-visibility initiatives that directly influence business growth and market success
- Work with a collaborative team that values strategic thinking and innovation
- Access to professional development opportunities and pathways for career advancement
- Dynamic, supportive culture where your expertise drives meaningful impact
Bring your commercialization expertise to a team that's ready to welcome you - apply today!
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40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
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Client-provided location(s): Bangalore, India, Dubai, United Arab Emirates
Job ID: Schneider_Electric-125095
Employment Type: FULL_TIME
Posted: 2026-07-01T19:10:14
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion