CXCT Adoption Leader, East Asia

In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all-our colleagues, customers, partners, and the communities and societies we serve.

Whether it's through our products, software, and services that propel the digital transformation of energy management and automation, or through our corporate citizenship and volunteer activities, we make a meaningful impact by empowering people and organizations to become more resilient, electric, and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You are part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for CXCT Adoption Leader East Asia to make an impact!

About the Role (Mission)

The CXCT Adoption Leader East Asia will be the linking pin between the CXCT global upstream organization and the downstream Zone/Country operations teams. He/she acts as a funnel to ensure the operations have only one main stakeholder to sync up with, while dealing with a larger more complex CXCT organization in the background.

While the CXCT domains and enablers are accountable to deploy their tools and capabilities in the targeted markets, it's the CXCT Adoption Leader who defines the transversal strategic and tactical plan together with the Zone/Country operations teams, based on a deep understanding of the local market condition and needs. He/she will ensure the right selection of initiatives is made to ensure the highest success hit rate.

The CXCT Adoption Leader will bring the right global domain experts to the table to validate business & use cases and critical success factors to make any deployment a success. He/she will drive the required change management at Zone/Country level to ensure the operational transformation takes place and the country is ready to grow the adoption of global tools, guidelines, policies, and other supportive investments. After a program, tool, platform or policy has been deployed under the supervision of the domain, the CXCT operations lead takes ownership for its adoption in the market.

The CXCT Adoption Leader has a squad of adoption SPOCs for the key capabilities that have been or will be deployed in the corresponding perimeter.

What you will do?

• CXCT SPOC for operations senior leaders, ensuring CXCT is an 'easy to work with' function for the operations.
• Assessing operations capabilities and competencies around CXCT battlegrounds, based on deep understanding of local market conditions.
• Defining the annual CXCT operations strategy for new deployments and run improvements, resulting in handshakes on what will be invested for which country with the domains.
• Ensure operational activation plans are in place to drive the adoption of tools, guidelines, policies, and other supportive investments.
• Change agent for transformative CXCT topics at operations level, embedding new ways of working, influencing blueprints and ensuring key battleground resourced are properly allocated in the countries.
• Performance Monitoring for CXCT adoption indicators (KPIs) that have been signed off during the business case.

What qualifications will make you successful for this role?

• Minimum 8 -year experience in commercial operations and /or commercial transformat ive roles , with a proven track record of enabling growth and transformation in multi-cultural environments.
• Proven track record in building and managing high-performing commercial and or channel marketing teams that are able to influence and direct local teams to adopt new tools and ways of working.
• Strong understanding of electrical distribution industry and (digital) go-to-market models.
• Strong affinity and understanding of what Customer Experience entitles and how tools and platforms can be leveraged to measure and improve the customer experience.
• Ability to leverage a matrix organization to understand, prioritize, support and invest, based on your pitch , requiring e xcellent communication and interpersonal skills

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Singapore

Job ID: Schneider_Electric-https://careers.se.com/jobs/116333?lang=en-us

Employment Type: FULL_TIME

Posted: 2026-05-14T19:07:59