Customer Service Intern

What will you do?

• Update the order entry & change order report, respond to customer quotes, send red alerts to customers, follow up on customer warranties and order returns. Track orders with the upstream team.

What skills and capabilities will make you successful?

• They demonstrate strong proactivity and leadership, along with solid data‑analysis capabilities. They communicate effectively, stay well‑organized, and manage conflict and problem resolution. Additionally, their critical thinking skills enable them to make sound decisions and drive continuous improvement.

What's in it for you?

• They will gain exposure to all departments within the plant and will be involved from the beginning of each project through its final delivery to the customer. They will work with SAP, digital tools, and data‑analysis practices, while also strengthening their communication and presentation skills. Additionally, they will develop a deep understanding of the different processes within a manufacturing environment and gain valuable insight into continuous‑improvement methodologies.

Who will you report to?

• They will report to the Customer Service Manager while providing support to the entire Customer Service team.

What qualifications will make you successful for this role?

• They should have basic knowledge of Excel and an intermediate level of English. They should be currently studying Industrial Engineering, Business Administration, International Business, or a related field. Familiarity with digital tools that support process improvement within the department is also beneficial. While this last qualification is not mandatory, having some ability to automate processes or propose improvement ideas would be a strong advantage.

• Graduation date June 2027 or later (MUST)

Location: Planta 1

Morning availabilities


Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Fraccionamiento Real Palmas, Mexico

Job ID: Schneider_Electric-https://careers.se.com/jobs/112841?lang=en-us

Employment Type: INTERN

Posted: 2026-03-31T19:18:03