Customer Project Manager

What Will You Do:

q Lead the project Launch

• Project file analysis and transfer from the offer team
• Confirmation of budgets and profitability accordingly the DOA
• Ensure Order Manager book project properly within ERP including invoicing plan
• Validation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)
• Schedule validation and preparation of project planning and clear milestones
• Set-up project organization/team, project management plan and responsibilities definitions
• Risks analysis and potential change order identification
• Organize Internal kick off meeting
• Send PO Acknowledgement receipt to customer and confirm the "Coming into Force"
• If requested by Customer, organize customer kick off meeting.

q Lead the project team through task planning

• Responsible to define the project workload plan, follow progress in line with scope of work and deliverable till completion including appropriate risk management and mitigation plans
• Animate the communication within the team
• Ensure site activity scope & schedule is communicated to FSR manager/planner
• WO creation in BFS for site jobs and scheduled in line with project schedule
• Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights.
• Systematic review of deviations against specifications.

q Ensure operational Project management success

• Is accountable to ensure full safety for involved parties all along project Execution
• Understand project's contractual scope or additional requirements, be pro-active to generate additional customer requests in order to generate additional revenue and improve GM
• Take full accountability over project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition as per forecast
• Time Management: Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project
• Quality Management : Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update
• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution
• Ensure project review happens at the appropriate level as per defined project governance process
• Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles
• Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement
• Identify and alert on execution risks. Be proactive in resolving associated issues. Escalate to Sales to manage claims & variation orders following the DOA and the associated processes
• Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to timely recover customer receivables (payments...) are done with the support of shared functions
• Ensure compliance to the statutory requirements
• Conduct if necessary Lessons Learned session with Sales and Tendering team to share feedbacks
• Anticipate book to bill forecast estimation based on upcoming projects
• Is responsible of the proper implementation of Schneider Electric safety standards all along project execution, and for all parties (Schneider and subcontractors)

Requirments:

Education

• Engineering and/or Business University Degree
• Master Degree is a plus

Technical requirements

• Medium and Low Voltage distribution solutions and/or UPS solutions
• Schneider Electric Services Offer knowledge is required
• Mastering project management software tools (MS Excel, MS Project)

Language requirements

• English fluency is a must
• Another language will be valuable

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Jakarta, Indonesia

Job ID: Schneider_Electric-https://careers.se.com/jobs/113225?lang=en-us

Employment Type: FULL_TIME

Posted: 2026-04-09T19:01:38