Customer Data Steward TURCA

Customer Data Steward - TURCA

Data Steward is responsible for the management of the data in his/her organization with respect to the Guidelines and Quality rules provided by the Data Domain Owner.

The Customer Data Steward is responsible primarily for managing accounts/contacts/consumer objects in the CRM system and customer databases, also she/he is responsible for all other publishers' customer data management in the customer data layer and coordination with relevant stakeholders (data admins/stewards) from other systems.

Main responsibilities:

1. Governance & Ownership
• Govern the application of business rules (content & process)
• Owner of the customer data process within his/her perimeter. Main data point of contact within Turkey, Kazakhstan, and Central Asia
2. Data Operations
• Perform regular data management activities in relevant systems
• Identify future data migration or integration needs, including new source systems
• Identify pain points in the data lifecycle and processes.
• Ensure data risk management, including security and privacy.
3. Data Quality Management
• Manage data in accordance with guidelines and quality rules defined by the Data Domain Owner.
• Monitor Data Quality KPIs and deploy Data Quality Improvement Action Plan.
• Execute data corrections.
• Conduct root cause analysis of known issues and document findings in the knowledge database.
• Lead local action plans to execute data correction programs and prevent recurring issues, and propose improvements to enhance overall data quality

1. Collaboration & Engagement

• Attend and actively participate in Global, Middle East, and Africa Data office Cadence meetings, data quality campaigns, and other actions on demand.
• Collaborate with domain stakeholders to align on data quality and governance practices.

You will be a perfect fit if you have...

• Bachelor's degree in Information Management, Computer Science, Computer Engineering, Data Science, Statistics, or a related field.
• Minimum 3 years of functional experience working with different types of data
• Understands stakes around security & privacy for Data access
• Proficient in Microsoft Excel and PowerPoint, with strong skills in data management and analysis.
• com / CRM, Reltio, SAP, ERP experience is a plus
• Knowledge of Customer Data Management processes and data governance rules (data quality rules, potential match rules, survivorship rules, and propagation rules) is an added advantage
• Organizational Skills, analytical and synthesis mind
• Well organized and attentive to detail
• Fluency in English and local language
• Strong understanding of end-to-end processes & data management

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36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

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Client-provided location(s): Kayseri, Turkey

Job ID: Schneider_Electric-https://careers.se.com/jobs/112029?lang=en-us

Employment Type: FULL_TIME

Posted: 2026-03-16T19:00:37