Business Support Coordinator

Join our Danish Team driving Excellence in Contract Administration and Service Management

We are looking for a Business Support Coordinator to join our Danish team, working closely with colleagues across the Nordic region. This is a key role with a strong focus on contract administration, requiring attention to detail, quality, and a proactive approach to improving processes.

About the Role

As a Business Support Coordinator, you will play a central role in creating and following up on service orders and service contracts in our ERP system, Microsoft Dynamics (Business Central). You will ensure that all information is accurate and detailed so that our service engineers can perform their tasks efficiently and precisely. You will also act as the link between the sales organization and operations, making sure all information is correctly maintained in the ERP system.

You will oversee the entire order process-from initial placement to final payment.

Your daily responsibilities include:

• Registering, updating, and archiving contracts
• Creating service orders
• Managing invoicing and resolving objections
• Performing monthly index updates and ensuring accurate invoicing
• Handling bFO cases and setting up new customers
• Maintaining regular customer communication

You will also be an important point of contact for parts of the sales and service departments in Denmark.

What We're Looking For

• Curiosity and cooperation - You thrive in a collaborative environment and are eager to learn and improve
• Strong attention to detail and commitment to quality
• Problem-solving skills - Ability to identify and analyze problems, and update processes and procedures
• Excellent communication skills - Ability to listen and share information with both internal and external customers
• Customer satisfaction focus - Ability to handle inquiries effectively and understand customer needs
• A proactive mindset with a "Yes I can" attitude

Qualifications

• Fluent in Danish and good level of English
• Experience with ERP systems (preferably Microsoft Dynamics and/or SAP)
• Good knowledge of Microsoft Office tools
• Knowledge in bFO case handling
• Relevant experience from similar roles

Why Schneider Electric?

Flexibility: With our Global Flexibility at Work policy, and our hybrid work model, we empower our employees for their work-life integration.

Career Development: We provide a rich environment for our people to grow and learn every day through our career development model.

Good Benefits: Schneider Electric offers a robust benefits package to support our employees such as paid family leave, a culture of wellness and much more.

Inclusive Environment: We build a culture of respect where everyone feels safe to be their authentic selves. We are fully committed to inclusion, and our policies and culture reflect this commitment.

Are you ready for an exciting challenge? Apply now - applications are reviewed continuously!

We look forward to hearing from you!

#LI-AP3

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Stenløse, Denmark, Odense, Denmark, Århus, Denmark

Job ID: Schneider_Electric-https://careers.se.com/jobs/100734?lang=en-us

Employment Type: FULL_TIME

Posted: 2025-11-20T18:47:43