Business & Market Intelligence Analyst
Strategy - Business & Market Intelligence Analyst
Reports to: Head of Strategic Growth and Integration, Services
Location: Shanghai or Beijing
Overview
This role establishes a centralized Business & Market Intelligence capability for SE Services, delivering actionable insights and foresight to guide strategic decisions. It monitors market, industry, competitor, and customer trends, and translates findings into strategic recommendations that shape offerings, go-to-market strategies, and execution across the Service value chain.
Main Mission
• Monitor developments and identify trends relevant to SE Service Business across macro-environment, industry, competitors, and customers.
• Deliver strategic analysis and Service-specific insights for both tactical and future-oriented decisions.
• Develop frameworks and tools for continuous tracking and benchmarking of Service market and business environment.
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• Articulate insights and recommendations to support decision-making and guide activities across the Service value chain from Strategy, Offering, Commercial & Go-to-Market to Execution & Delivery
• Ensure systematic connectedness with SMEs across SE Services, Divisions, OPS/Zones for comprehensive intelligence.
Key Responsibilities
• Conduct market and industry analysis for SE Services, including macro trends and competitive dynamics.
• Track competitor strategies, offerings, and performance benchmarks.
• Analyze customer trends and evolving needs to inform Service strategy.
• Prepare opportunity and threat assessments, strengths and weaknesses analysis, and strategic recommendations.
• Develop and maintain Service Composite Index methodology and related tools.
• Create dashboards, reports, newsletters, and trend analyses for stakeholder communication.
• Contribute to improving format & approach to Service Annual Market Reporting and the annual refresh of the same
• Collaborate with internal SMEs and external research partners for data gathering and validation; continuously expand the network of internal and external sources for intelligence.
• Support foresight initiatives and scenario planning for long-term strategy.
Main interactions
• Services Leadership (Global/Zone/Cluster)
• Strategy, Offer Management, Commercial, Execution teams
• Data & Analytics teams, Market Intelligence peers of other Divisions, external research partners
Key Success Factors
• Centralized and reliable BI/MI capability for Services.
• Actionable insights driving strategic and operational decisions.
• Regular and impactful communication of trends and recommendations.
• Strong collaboration with internal SMEs and external sources.
Performance Management (KPIs)
• Timeliness and quality of insights delivered.
• Adoption of BI/MI outputs in decision-making.
• Frequency and impact of stakeholder communications (reports, dashboards).
• Accuracy and relevance of forecasts and trend analyses.
Education / Skills
• Education: Bachelor's degree in Business, Economics, Data Analytics; MBA preferred.
• Experience: 5+ years in market intelligence, business analysis, or strategy roles.
• Skills: Market research, competitive analysis, data visualization (Power BI/Tableau), strategic thinking.
• Strong communication and storytelling skills for insight presentation.
• Familiarity with service industry trends and digital transformation.
Language skills
Fluency in English (written & verbal)
时间表: 全职
请求编号: 009JDV
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion