Building Automation Service Specialist
5 days ago• Raleigh, NC
Schneider Electric is looking for an experienced Building Automation Specialist for the Raleigh, NC area.
This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. Responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers.
PRIMARY DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Skills & Abilities
- Diagnose, troubleshoot, and resolve software issues on installed Building Automation and Energy Management Systems.
- Perform software preventative maintenance on installed Building Automation and Energy Management Systems, including implementing software patches and updating antivirus solutions.
- Code software using multiple languages in multiple environments as appropriate.
- Adhere to high-quality coding and testing practices.
- Suggest system improvements and modifications.
- Assist with commissioning and startup of new Building Automation and Energy Management Systems to ensure proper operation.
- Streamline and develop software code, graphics, and drivers for graphic front-end and human-machine interface applications.
- Function independently with minimal supervision to complete all job tasks.
- Support third-party commissioning agents in the commissioning process and lead communication of deficiencies to the project team.
- Support network troubleshooting and analysis by running packet captures for software engineers and product support teams to use for troubleshooting.
- Initiate, manage, and communicate status updates for all field-related product support cases.
- Support the Project Manager in scheduling, prioritization, and identifying obstacles for startup tasks.
- Perform scheduled preventative maintenance on installed customer Control Systems.
- Control commissioning and startup of new Control Systems to ensure proper operation.
- Diagnoses, troubleshoot, and repair Control Systems wiring, hardware, and software.
- Recognize communication problems with control devices and other components.
- Create, load, test, and tune system databases.
- Install, replace, and recommission Control Systems devices, equipment, and software.
- Coordinate activities of subcontractors as required.
- Provide on-site training to customers as needed.
- Provide emergency and warranty services as required.
- Create and maintain test records and as-built documentation.
- Conform to project site safety and housekeeping requirements.
- Assist and support in basic field startup using standard startup and checkout processes.
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Assist senior-level technicians and/or project managers in providing input to maintain as-built markups for field-directed changes to design documentation
Qualifications / Must-Have Requirements
2+ years of experience troubleshooting and servicing commercial HVAC, Building Automation Systems (BAS), Facilities Management, Energy Management, or Building Controls systems
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
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Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation , youth education initiatives, and military leave benefits.
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40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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Client-provided location(s): Raleigh, NC
Job ID: Schneider_Electric-136062
Employment Type: FULL_TIME
Posted: 2026-09-26T19:18:34
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion