VP, Specialist Solutions - CBS OU
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Job Category
Sales
Job Details
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Role Overview
The VP of Specialist Solutions for the CBS leads a high-impact team of Solution Specialists across key Salesforce clouds including Tableau, Marketing, Slack, Service Cloud, Revenue Cloud, Experience Cloud, and Commerce Cloud. This role is responsible for shaping how Salesforce brings its full Customer 360 platform to market across CBS industries such as Professional Services, Business Services, TTH, Engineering & Construction, and our vast Commercial & Lifestyle businesses.
This leader is a strategic partner to Sales, Product, and Marketing, ensuring specialists engage early, deliver differentiated platform value, and continuously raise the bar on solution quality, enablement, and execution. The VP plays a critical role in accelerating pipeline, influencing roadmap, and helping CBS customers modernize how they sell, service, and operate.
Key Responsibilities:
Strategic Leadership & Platform Vision
- Lead and scale a team of Solution Specialists across multiple cloud products
- Define and evolve CBS-relevant solution frameworks that showcase the full Customer 360 platform
- Partner with CBS GTM leadership to align specialist strategy to business priorities and growth motions
- Drive differentiated platform storytelling that resonates across CBS industries
Sales Partnership & Pipeline Impact
- Ensure specialists engage early in account planning alongside Core and Specialist Sales
- Embed platform vision into customer roadmaps, transformation programs, and executive conversations
- Act as an executive technical advisor on complex, high-value deals
- Drive pipeline influence, win rates, and attach through strong specialist execution
Product Partnership & Enablement
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- Build strong, trusted relationships with Product leadership to influence roadmap and readiness
- Ensure specialists are deeply enabled on new releases, roadmaps, and competitive differentiation
- Translate product innovation into clear customer outcomes and field-ready narratives
- Create feedback loops from the field to Product based on real customer needs
Team Development & Excellence
- Build, mentor, and retain a high-performing specialist organization
- Establish best practices, coverage models, and specialist engagement standards
- Develop clear career paths and growth opportunities for specialist talent
- Foster a culture of accountability, collaboration, and continuous improvement
Cross-Functional Collaboration
- Partner closely with Sales leadership to optimize specialist deployment and coverage
- Collaborate with Marketing and Industry teams on messaging and solution positioning
- Work with Customer Success to ensure smooth transitions and long-term adoption
- Share learnings and scale best practices across the broader Solutions organization
Required Qualifications:
Experience
- 10+ years in enterprise software, with deep experience in solution engineering or technical sales
- 5+ years leading and scaling technical or specialist teams
- Proven experience driving revenue impact through platform-led solutions
- Strong track record partnering with Sales leadership and engaging executive buyers
Technical & Platform Acumen
- Experience across multiple Salesforce clouds (e.g., Service, Revenue, Commerce, Analytics, Slack)
- Ability to clearly articulate Customer 360 platform value and business outcomes
- Strong understanding of how modern services, digital, and data platforms support CBS industries
Leadership & Skills
- Exceptional people leader with a history of developing top talent
- Executive-level communicator with strong storytelling and presentation skills
- Strategic thinker with strong business acumen
- Highly collaborative, with the ability to influence across Sales, Product, and Marketing
- Results-oriented operator who balances vision with execution
Success Metrics
Team & Execution
- Specialist engagement effectiveness and field satisfaction
- Talent retention, growth, and internal promotion pipeline
- Coverage model efficiency and specialist utilization
Business Impact
- Pipeline influence and acceleration in CBS accounts
- Win rates and platform attach with specialist engagement
- Customer satisfaction and executive reference-ability
Strategic Outcomes
- Adoption of CBS-specific solution frameworks
- Strength of Product partnerships and field readiness
- Measurable impact on how Salesforce brings Customer 360 to market in CBS
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $260,610 - $348,600 annuallyThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $286,720 - $383,460 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
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