Technical Consultant
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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
TECHNICAL CONSULTANT
SENIOR TECHNICAL CONSULTANT
Mexico City | Latam
At GDC organization, we are Hiring New Talents!
Responsibilities
We are looking for Technical Consultants to deliver brand new Cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer partners, they design, develop and deploy large-scale enterprise solutions. Here are some main responsibilities of the role:
Own the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation Lead deployment strategies during the project development as defined by our architectural layer (Source Code Management, and Deployment Standards) Apply troubleshooting strategies to identify and fix implementational issues; Ability to work in an agile and collaborative environment and follow our Professional Services Methodology Working remotely, while collaborating with global teams for delivery across geographies. Collaborate and act as a Team Lead for multiples projects, being a Technical reference to our entire implementation team;
MINIMUM QUALIFICATIONS
3+ years of development experience on the Salesforce.com platform
Experience on agile methodologies
Algorithm-oriented and logical mentality;
Knowledge of Javascript / Front-end design (HTML and CSS)
Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development;
Experience in Salesforce deployment practices/strategies
Experience delivering projects using Salesforce Communications Cloud technology
Experienced in GitHub and branches manipulation
Salesforce Administrator Certification
Salesforce App Builder Certification
Proficient Spanish speaker and Intermediate English speaker
DESIRED QUALIFICATIONS
Salesforce Javascript Developer Certification
Salesforce Omni Studio Consultant
Soft Skills
Dedication to time and tasks
Communicate Efficiently
Collaborate to Drive Success
Work well in group
Demonstrate Business Insight
Display Emotional Intelligence
Desire to work in a fast-paced, challenging environment
Highly motivated and results-oriented
Engage in Fearless Conversations
Manage Ambiguity
Solve Problems Creatively
OUR TEAM VALUES
TRUST: Trusts the company's core values; shows integrity, clarity, and reliability
LEADERSHIP: Be a great manager, focused on people's development and wellbeing TEAM PLAYER: Proficient at collaboration and working with members of a team
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment
ACTIVE LISTENING: listening actively with appreciation and taking actions based on feedback
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
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