Strategic Solution Engineer - Partner Ecosystem
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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Role Summary
This role sits at the intersection of pre-sales, alliances, and product, ideal for someone who loves translating technology into business outcomes, enjoys working through others (partners), and is comfortable in front of both technical and executive audiences.
As the technical and value-focused counterpart to our System Integration (SI) partner community, you will act as
- an Evangelist for our technology portfolio to partner practice leaders, lead architects and CTOs.
- a Designer of awareness and enablement initiatives for Salesforce System Integrators.
- a Co-Creator of joint strategic assets, reference architectures and industry plays in select engagements
- a Catalyst for growing the partner-generated pipeline by supporting joint go-to-market motions (joint events, speaker engagements) and co-creating strategic assets
- a Facilitator of communication between the partner ecosystem and the Salesforce product organisation to accelerate information flows and feedback loops.
Why this job?
This position is the perfect job opportunity, if you like to build a new muscle within a larger Presales organisation. It covers a broad scope of activities working on strategic, programmatic and technical level. It is a job for self-starters that enjoy a creative, forward-thinking work style and explore new approaches to scaling successful sales in the age of AI.
Key Responsibilities
Partner Evangelism & Thought Leadership
- Act as the technical ambassador for Salesforce within strategic SI partners. Connect with thought-leaders in the partner organisation to promote the capability of the Salesforce technology portfolio.
- Run and support partner-facing sessions as in-person and virtual formats to promote our Agentforce 360, Data 360 and Customer 360 technology
- Represent Salesforce at joint events, conferences, and industry forums alongside partners.
Awareness & Enablement
- Design and deliver partner enablement programs (technical, functional, and value-based), mainly for presales teams and engagement managers at SIs.
- Create and maintain partner-focused content. Help curating a set of resources that enable partners to better position and sell Salesforce solutions
- Establish and moderate a technical SI community covering functional consultants, IT architects and app developers around latest developments, product updates and best practices.
Co-Creation of Strategic Assets
- Contribute joint value propositions, reference architectures, and blueprints that combine Salesforce with the partner's offerings (e.g. industry-specific templates) and services.
Pipeline Development & Business Strategy
- Help grow a partner-generated pipeline by supporting joint go-to-market motions (joint events, speaker engagements)
- Enable SIs to position our value (TCO, ROI, time-to-value) and align our capabilities to customer requirements
- Advise Alliances and Channel Sales in building a strategy and prioritize focus areas for partner-led business development and pipe generation
Feedback Loop & Internal Collaboration
- Serve as the voice of the partner back into Product, Engineering, and GTM teams - translating field feedback into roadmap and enablement priorities.
- Collaborate with Product Groups on partner messaging, and partner-specific content.
- Involve and Orchestrate supporting resources from other SE teams, CSG or Professional Services to deliver consistent communication, enablement and go-to-market formats to the partner ecosystem
Desired Profile
Experience
- 5+ years in Sales/Solution Engineering or Consulting in enterprise software environments.
- Experience working with or for System Integrators or Technology Consulting firms.
- Strong technical capability, hands-on experience in complex software systems, coding skills preferred
- Background in one or more of:
- Customer Experience / Digital Experience platforms, preferably in the Salesforce ecosystem
- AI / analytics / data platforms
- Integration / APIs / iPaaS / Middleware
- Proven track record of partner-facing or ecosystem-focused roles is a strong plus.
Skills
- Strong presales skill set: discovery, solution mapping, storytelling, demos, PoCs, and handling objections.
- Ability to explain complex cloud, data, and AI concepts to both technical and non-technical stakeholders.
- Solid understanding of solution architectures (microservices, APIs, data pipelines, integrations, cloud platforms).
- Excellent presentation, communication, and facilitation skills in front of partner and customer executives.
- Comfortable working in a matrixed, global environment with multiple stakeholders
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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