Software Engineering AMTS, EntSecTech, Email Security & Network Defense

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Job Category
Software Engineering

Job Details

About Salesforce

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About Salesforce

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• Foundational Environment: Understanding of security principles within an enterprise environment (internship, apprenticeship or 1-2 years of experience preferred).
• Education: Bachelor's degree in Computer Science, Cyber Security, or a related technical field, or equivalent practical experience.
• Technology Curiosity: Interest in exploring and staying current with emerging email security technologies and vendor landscapes.
• Documentation Skills: Ability to assist in the creation and maintenance of clear technical documentation and standard operating procedures (SOPs).
• User Support: Experience (or strong aptitude) for providing high-quality support and educating users on security best practices.
• Data Awareness: Ability to collect and organize security metrics to assist in team reporting and performance analysis.
• Policy Support: Collaborative mindset with an interest in learning how internet access policies and web controls are developed and applied.
• Process Improvement: A proactive approach to identifying potential efficiencies in day-to-day security workflows and systems.
• Exposure to Deception: Basic familiarity with the concept of Deception Technology (e.g., honeypots or canary tokens) is a plus.
• Core Fundamentals: Solid understanding of core email protocols (SPF, DKIM, and DMARC). Familiarity with enterprise tools like Proofpoint, Gmail, or SASE/Zscaler is a significant advantage.

• Basic proficiency with scripting languages such as Python
• Basic proficiency with Linux/Unix command prompt and shell scripting
• An AWS, security or network certification

• Implement and maintain email security measures to protect against spam, phishing, malware, and other email-borne threats.
• Assist in the optimization of email security platforms such as Proofpoint.
• Monitor email traffic for suspicious activity and security incidents.
• Respond to and investigate email security incidents, coordinating with the incident response team.
• Collaborate with cross-functional teams, including Security, IT, and CSIRT, to enhance email security controls.
• Develop and maintain documentation for email security processes and procedures.
• Stay current with the latest email security threats, trends, and technologies.
• Provide support and guidance to users on email security best practices.
• Analyze and report on email security metrics and performance.
• Identify and implement improvements to email security systems and processes.
• Assist in the evaluation and selection of new email security technologies and vendors.
• Support and maintenance of secure internet access solutions, including SASE architectures.
• Monitor and analyze internet traffic for security threats and anomalies.
• Collaborate on the development and enforcement of internet access policies and controls.
• Build and deploy honey tokens across the enterprise environment.