Slack Ecosystem Director

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

This is a leadership role with immediate strategic weight. You'll own high-stakes partner deals, drive the operating and metrics cadences for the ecosystem team, and represent the platform partnerships function in executive and cross-functional forums. You'll also build and develop the team as we grow into expanded funding and a broader mandate. The right person combines deep partnership experience with the judgment to operate independently at the executive level and the instinct to build durable systems, not just close deals.

• Own and drive tier-one partner relationships and deal negotiations across Slack's AI, agent, and ISV ecosystems-including LLM providers, agent platforms, and infrastructure partners.
• Lead the commercial strategy for Slack's API monetization efforts, including partner pricing architecture, contract structures, and capacity-based models for the MCP ecosystem.
• Shoulder complex, high-visibility deals that require executive-level judgment, sophisticated stakeholder management, and creative deal structuring.
• Represent the ecosystem function in executive rooms, cross-functional leadership forums, and partner-facing settings with authority and precision.

• Shape the strategy for how third-party MCP servers become discoverable to Slackbot, working with product and engineering to define the partner connectivity model.
• Drive the ISV-to-Slackbot strategy: define which partners light up in the orchestration layer, how they get there, and what the partnership and commercial terms look like.
• Lead the go-to-market and partner strategy for "Add Agent to Slack" as a new deployment and distribution surface for the ecosystem.
• Identify structural gaps in the platform and craft partner-driven solutions-balancing near-term launch execution with longer-term ecosystem architecture.

• Own the ecosystem team's operating rhythm: pipeline reviews, partner health tracking, launch readiness, and executive reporting.
• Define and maintain the metrics framework for ecosystem performance-distinguishing platform adoption signals from commercial traction and communicating each clearly to leadership.
• Build the analytical rigor to support investment cases, headcount planning, and resource allocation as the team scales.

• Manage and develop a growing BD team, starting with senior individual contributors driving platform and partner execution.
• Build the leadership bench for the ecosystem function-hiring, developing talent, and creating the structure to support expanded scope.
• Set the quality bar for partner engagement, deal craftsmanship, and cross-functional collaboration across the team.
• Serve as a force multiplier: the person who can carry strategic context, make decisions, and move work forward when the team lead is not in the room.

• Partner with stakeholders across Slack product, platform engineering, AppExchange, AgentExchange, and GTM teams to align on roadmap priorities and ecosystem leverage points.
• Act as a thought leader on the AI partner landscape, competitive ecosystem dynamics, and what they mean for Slack's platform strategy.
• Contribute to and drive strategy sessions, internal readouts, and investment cases with insight, clarity, and a point of view.

• 10+ years in business development, strategic partnerships, or platform strategy, with at least 3 years in a leadership or senior leadership capacity.
• Experience in SaaS, AI, developer platforms, or cloud ecosystems. Background in marketplace or platform-centric business models strongly preferred.
• Track record of leading complex, high-stakes deal cycles and building new commercial models (e.g., rev shares, embedded experiences, ecosystem monetization, API pricing).
• Demonstrated ability to operate independently at the executive level-representing a function, making judgment calls, and influencing outcomes in senior forums.
• Strong product sensibility and comfort navigating technical conversations around APIs, agent frameworks, MCP, and platform architecture.
• Familiarity with the generative AI landscape: LLM providers, agent orchestration, and the infrastructure layer that supports them.
• Experience building, managing, and developing high-performing BD or partnerships teams.
• Exceptional communication skills-able to build business cases, tell partner stories, and distill complexity for executive audiences.
• Ability to structure and analyze the quantitative impact of partnerships on the business, and to translate that analysis into investment rationale.
• In-depth experience leading cross-functional initiatives across product, engineering, legal, finance, and marketing.

• Direct experience with platform monetization strategy or API pricing at scale.
• Background in sales, customer support, or developer tool ecosystems.
• Prior work building a BD or partnerships function from early stage through scaling.
• Experience working within or alongside a marketplace organization (AppExchange, AWS Marketplace, Shopify, etc.)