Senior Technical Consultant - Salesforce Test Automation

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Job Category
Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a highly skilled Salesforce QA Automation Senior Technical Consultant with 6+ years of overall experience to lead test automation efforts across complex Salesforce implementations. This role requires deep hands-on experience in Salesforce testing, implementing test automation frameworks, and CI/CD pipelines, combined with strong consulting skills to collaborate with clients, architects, developers, and business stakeholders.

The ideal candidate is a proactive problem solver who can define Test strategies, drive automation best practices, and ensure high-quality, scalable Salesforce solutions across clouds and integrations.

Key Responsibilities

Salesforce Testing & Automation:

• Design, develop, and maintain automated test frameworks for Salesforce applications (UI, API, and integration testing).
• Lead end-to-end testing of Salesforce implementations including Core Clouds, Industry Clouds, and custom applications.
• Develop and execute test strategies, test plans, and test cases aligned with business and technical requirements.
• Perform functional, regression, system, integration, and UAT support testing for Salesforce releases.
• Validate complex Salesforce integrations with external systems using APIs, middleware, and ETL tools.
• Ensure data integrity and security through data validation and testing across environments.

• Integrate automated tests into CI/CD pipelines (e.g., Git, Jenkins, Azure DevOps, GitHub Actions).
• Support Salesforce release cycles, deployments, and post-release validation.
• Collaborate with development teams to enable shift-left testing and continuous quality practices.

• Act as a Test Automation technical advisor for Salesforce projects, recommending best practices and tools.
• Mentor junior Automation engineers and provide guidance on automation standards and frameworks.
• Participate in solution design discussions to ensure testability, scalability, and quality from early stages.
• Work closely with clients to understand business processes and translate them into robust QA strategies.

• Define and track quality metrics, test coverage, and defect trends.
• Manage defect lifecycle using tools like Jira or Azure DevOps.
• Provide clear, concise test reports and quality assessments to stakeholders.

• 6+ years of hands-on experience Test Automation for Salesforce applications and integrations .

• Strong hands-on experience with Salesforce platform testing, including:
  
  
  • Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds
  • Apex, Lightning Web Components (LWC), Salesforce Flows
  • Solid understanding of Salesforce configuration, customization, and security model.
• Experience testing Salesforce integrations using REST/SOAP APIs and middleware.

• Proven experience with test automation frameworks such as Selenium, Cypress, Playwright, or equivalent.
• Strong experience with API testing tools (Postman, REST Assured, SoapUI).
• Exposure to BDD frameworks (Cucumber, SpecFlow) is a plus.
• Experience with test data management and environment coordination.
• Experience with Provar, CRT or any equivalent commercial automation Tool

• Hands-on experience with CI/CD pipelines and version control systems (Git).
• Strong understanding of Agile/Scrum methodologies and SDLC.

• Excellent verbal and written communication skills.
• Strong client-facing and stakeholder management experience.
• Proven ability to lead QA initiatives and influence technical decisions.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Ability to mentor team members and promote a quality-first mindset.
• Strong organisational and time-management skills.
• Comfortable working in fast-paced, multi-project environments.

• Salesforce certifications (Administrator, Platform Developer, or relevant Salesforce credentials).
• Experience with large-scale enterprise Salesforce programs.
• Exposure to performance, security, or accessibility testing is an advantage.