Senior Manager, Product Management

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Job Category
Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Manager, Product Management | Team Trailhead

Department Description Trailhead is Salesforce's free online learning platform that empowers anyone to learn the skills needed to succeed in the modern workforce. As part of the Marketing Organization, Team Trailhead builds the engine that drives learner engagement, connection, and career transformation for millions of Trailblazers worldwide.

Role Description As a Senior Manager on Team Trailhead, you will contribute to the digital evolution of Trailhead. This role is a blend of strategic vision and tactical execution, acting as a key individual contributor responsible for accelerating Trailhead as the premier, agent-powered learning engine for the trusted Agentic Enterprise. You will help define the "North Star" for engineering teams and ensure the roadmap delivers maximum value to our global ecosystem.

Key Responsibilities

• Strategic Roadmap Design: Design and drive the delivery of current and future-state product roadmaps by synthesizing long- and short-term business and customer needs while managing delivery expectations across the business.
• Product Development & Lifecycle: Lead the end-to-end product development lifecycle from inception to implementation. Collaborate with designers, engineers, and research teams to develop comprehensive product specifications and maintain roadmaps to guide future user experiences.
• Technical Collaboration: Work closely with Engineering Leads, Architects, and other Product Managers to ensure technical solutions are viable, adhere to standards, and align with the broader ecosystem.
• Stakeholder Management & Vision: Effectively communicate the product vision and prioritize major initiatives. Manage trade-off decisions and review the vision with business partners to align on prioritization, time to market, effort, and scope.
• Market & Trend Analysis: Identify emerging themes in community and educational tech to influence product vision and drive feature assessment and global uptake.
• Cross-Functional Collaboration: Act as the key liaison across design, engineering, marketing, and support to ensure seamless product integration and successful go-to-market strategies.
• Data-Driven Decision-Making: Utilize data analytics and user metrics to monitor performance, identify areas for improvement, and make informed decisions to optimize product success.
• Solution Optimization: Ensure all solutions promote simplification, scalability, and productivity for users while aligning with security standards.
• Continuous Improvement: Stay abreast of emerging technologies, pedagogical trends, and industry best practices to drive innovation. Integrate feedback from peers and conduct advanced user research.
• Project Management: Effectively manage project timelines and scope to ensure the timely delivery of high-quality products.

Required Experience & Skills

• Product Leadership: 7-10 years of hands-on experience in Product Management focusing on large-scale enterprise technology solutions, B2C/B2B products, or websites. Experience with community, learning, or engagement platforms is preferred.
• Strategic & Tactical Agility: Demonstrated ability to transition from big-picture strategic planning (roadmap, vision) to detailed execution (feature prioritization, delivery oversight).
• Domain Expertise: Extensive experience managing complex SaaS platforms and digital ecosystems.
• Technical Literacy: Strong technical aptitude and familiarity with software development methodologies, UX/UI principles, and agile project management practices.
• Executive Influence: Exceptional influencing and negotiation skills with the ability to articulate complex technical ideas to both executive and non-technical audiences.
• Analytical Skills: Excellent problem-solving skills with the ability to translate data insights into actionable product enhancements.
• Collaborative Spirit: A team player who thrives in a fast-paced, virtual, and global cross-functional environment.
• Adaptability: Ability to navigate ambiguity and adapt to rapidly changing priorities while delivering outstanding work under demanding deadlines.
• Passion for Education: A genuine commitment to driving positive impact through innovative learning solutions.

Desired Experience & Skills

• Agile Mastery: Expert-level experience with Agile/SCRUM techniques and tools such as Jira and Confluence.
• Ecosystem Knowledge: Familiarity with the Salesforce platform and how Trailhead connects to the broader Salesforce ecosystem.
• Modern Architecture: Familiarity with web, cloud, and modern API-driven application architectures.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Hyderabad, India

Job ID: Salesforce-JR328726

Employment Type: FULL_TIME

Posted: 2026-02-11T20:00:07