Senior Content Designer - Slack
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Job Category
User Experience
Job Details
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Hi there!
The Slack Design team is hiring a content designer. We have opportunities for content design across several areas of the product. This role will focus on top priorities within one area of the product to get grounded in Slack's product strategy and gain expertise in that area. There's plenty of future growth through movement to other areas of the product and working on cross-product initiatives. Most of the experiences you'll work on include AI and Agent interactions.
We're looking for a writer and designer who excels at solving user experience problems through interaction design best practices, content strategy, information structure and language and has experience building content systems that help others do the same.
Our ideal teammate likes to make the complicated simple; provide clarity out of the messiness; and make any product copy sound clear and human. If this sounds like you - please get in touch.
About Content Design at Slack:
We're part of the larger design organization. We specialize in language, partnering with visual and interaction designers, product managers, and user researchers to craft the end-to-end product experience.
Our team mission is to make Slack experiences clear, intuitive and delightful for everyone. It's our job to help people do their work and feel like humans while they do it.
As a team, we give and receive feedback to help each other be the best content designers and thought partners we can be. We love mentoring and coaching other content folks and cross-functional partners who want to learn more about language and our discipline.
Role responsibilities
- Own product copy and content strategy for your teams' features.
- Demonstrate the impact of your work proactively and often. Use data to guide your work and advocate for it.
- Partner with Product Marketing, Product Management, and other cross-functional partners to develop a consistent voice, tone, and taxonomy for your product area.
- Be an active and available craft mentor to other content designers, and partner with us in building our positive, collaborative, healthy team culture.
Requirements
- A portfolio of your work.
- 3+ years experience in product writing, content strategy, and/or copywriting, with a demonstrated record of writing successful product copy with measurable impact.
- Proficiency in Figma, Photoshop, Illustrator, or equivalent design tools. Experience prototyping with AI tools is a big plus.
- Experience creating and applying style guides and related artifacts to help others write successfully.
- Ability to track the effects of your work across multiple teams, and proactively manage issues and complexity.
- Leadership skills: the ability to give strong, thoughtful feedback, and an active drive to help others improve.
- Understanding of the Slack voice, and ability to extend it and adapt it based on context.
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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $143,300 - $216,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,000 - $236,500 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
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