Responsable Grands Comptes Bancaires - MuleSoft

Missions et responsabilités

En tant qu'Account Executive MuleSoft, vous assurerez la gestion d'un portefeuille de clients existants ainsi que le développement de nouveaux prospects. Vous bâtirez des relations de confiance durables avec les parties prenantes clés et les décideurs de haut niveau au sein de votre secteur, tout en accompagnant vos clients dans la valorisation de leurs investissements Salesforce. Vous mobiliserez vos compétences pour générer des opportunités, tant par le biais de pistes entrantes que par une prospection active sur des segments de marché inexploités.

• Développer des relations stratégiques avec les parties prenantes et garantir un niveau d'excellence en matière de satisfaction client sur les comptes assignés.
• Contribuer à l'élaboration et à l'exécution de la stratégie à long terme des comptes, en parfaite adéquation avec les enjeux business des clients.
• Coordonner les ressources internes afin de répondre précisément aux besoins complexes des clients.
• Participer à la planification stratégique des comptes, en étroite collaboration avec les forces de vente " Prime " et " Cloud " pour assurer une cohérence globale.
• Promouvoir la proposition de valeur conjointe de MuleSoft et de Salesforce auprès des clients actuels et potentiels.
• Piloter la croissance au sein de votre portefeuille de comptes, qu'il s'agisse de nouveaux logos ou de clients installés.

Profil recherché

• Expérience confirmée du cycle de vente complet, étayée par des résultats probants.
• Expérience privilégiée dans la commercialisation de plateformes technologiques complexes.
• Excellente compréhension du marché de l'intégration et des API.
• Maîtrise de la gestion de grands comptes stratégiques, idéalement dans le secteur bancaire.
• Aptitude à définir et orchestrer des stratégies commerciales au sein d'équipes pluridisciplinaires étendues.

Avantages et bénéfices

Nous vous invitons à consulter notre portail dédié aux avantages sociaux, qui détaille nos divers programmes, notamment le remboursement des frais de bien-être, un congé parental généreux, l'aide à l'adoption, les prestations liées à la fertilité, et bien d'autres mesures de soutien.

Aménagements

Si vous avez besoin d'assistance en raison d'un handicap pour postuler à nos postes ouverts, veuillez soumettre une demande via ce [Formulaire de demande d'aménagement].

Engagement de l'employeur

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Salesforce est un employeur garantissant l'égalité des chances et l'action positive. Les candidats qualifiés seront examinés sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, de perception ou d'identité de genre, d'origine nationale, d'âge, d'état civil, de statut de vétéran protégé ou de handicap. Salesforce n'accepte pas de CV non sollicités provenant de chasseurs de têtes ou d'agences. Salesforce ne versera aucun frais à une agence ou société tierce n'ayant pas de contrat signé avec Salesforce.

English version

About MuleSoft

Customer experience and expectations are more critical today than ever before. Artificial intelligence allows organizations to innovate with increased agility, providing every customer-facing employee with the levers necessary to design connected experiences. However, while generative IA is a disruptive technology, its performance is intrinsically linked to the quality of the data that fuels it.

Thanks to MuleSoft's integration, automation, and universal API management solutions, your customers can connect and leverage data from any source seamlessly and efficiently. Integration constitutes the indispensable foundation of actionable AI; with MuleSoft, Agentforce agents are able to intervene across the entire value chain. Integrate your entire systems landscape, orchestrate complex workflows, and secure your critical APIs to extend the power of Agentforce across your entire IT ecosystem, ensuring exceptional employee and customer experiences.

Job Description

Salesforce is looking for exceptional profiles to join our teams as Account Executives. you must demonstrate solid technical expertise and confirmed experience in deploying AI-driven solutions. In this role, you will play a strategic part in revenue growth and the sustainability of customer relationships, while applying innovative technologies that redefine the standards of customer engagement.

As a MuleSoft Account Executive, you will support companies in the Retail sector in the development and management of complex digital transformation strategies. You will be required to collaborate directly with C-level executives and work in synergy with a dedicated account team to realize your clients' strategic objectives.

Missions and Responsibilities

As a MuleSoft Account Executive, you will manage a portfolio of existing clients as well as develop new prospects. You will build lasting relationships of trust with key stakeholders and high-level decision-makers within your sector, while supporting your clients in maximizing the value of their Salesforce investments. You will leverage your skills to generate opportunities, both through inbound leads and active prospecting in untapped market segments ("whitespace").

• Develop strategic relationships with stakeholders and ensure a level of excellence in customer satisfaction across assigned accounts.
• Contribute to the development and execution of long-term account strategies, in perfect alignment with the clients' business challenges.
• Coordinate internal resources to precisely meet complex customer needs.
• Participate in strategic account planning, working closely with "Prime" and "Cloud" sales forces to ensure global consistency.
• Promote the joint value proposition of MuleSoft and Salesforce to current and potential clients.
• Drive growth within your account portfolio, whether for "new logos" or installed clients.

Required Profile

• Confirmed experience in the full sales cycle, backed by a proven track record of results.
• Preferred experience in marketing complex technology platforms.
• Excellent understanding of the Integration and API market.
• Mastery of managing large strategic accounts, ideally within the Retail sector.
• Ability to define and orchestrate commercial strategies within large, multidisciplinary teams.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Client-provided location(s): Paris, France

Job ID: Salesforce-JR315383

Employment Type: FULL_TIME

Posted: 2026-03-03T20:18:20