Principal Enterprise Architect
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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Description
- What if you were empowered to solve the most complex business problems that Fortune 1000 companies face today? What if you could work for a company that believes that top-line growth is as important as giving back to the community? What if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategies? What if you had the opportunity to influence AI + Data strategy for some of Salesforce's strategic customers ... Sounds like fiction, you say? Absolutely not! Welcome to Salesforce!The Enterprise Architect's primary role is supporting sales teams in developing Salesforce value propositions that align with our customer's digital transformation and cloud adoption strategies. An Enterprise Architect in a pre-sales role is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The Enterprise Architect is a subject matter expert in one or more categories, including business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. Enterprise Architects are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.
Role Overview
- We are seeking an experienced Pre-Sales Principal Enterprise Architect to drive customer growth and enhance solution confidence through strategic, customer-facing engagements within our CBS business units.
- This role requires a deep understanding of Salesforce technologies and the ability to integrate them into our customers' enterprise architecture to create world-class future state visions and strategic roadmaps that deliver significant business value. The primary responsibility is to support account growth in alignment with Sales leaders through direct customer engagements, discovery workshops, and scalable solutioning programs.
- The ideal candidate will collaborate cross-functionally with sales, solutions, go-to-market teams, product management, and partners to accelerate strategic selling efforts for prioritized accounts. A key aspect of this role is to help define the future of work as Salesforce customers adopt data excellence and AI-driven solutions into their business operations.
- This involves:
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- Staying current with emerging technology trends and their business implications
- Possessing a strong business acumen
- Leading pre-sales engagements focused on AI, data, and process transformation
- Building customer architectures on Salesforce's deeply unified platform leveraging Agentforce and Data Cloud
- Guiding customers through digital transformation initiatives
- Creating innovative architectures that leverage Salesforce's latest capabilities
- 10+ years in enterprise, software, or systems architecture roles
- Proven consulting background with direct customer engagement, especially in pre-sales or advisory roles
- Salesforce multi-cloud architecture experience and ability to whiteboard enterprise solutions
- Strong knowledge of:
- Cloud-native architecture (SaaS, PaaS, multi-tenancy)
- Enterprise data strategy and system integration
- AI/ML, automation, and business process orchestration
- Enterprise security in cloud/hybrid environments
- Excellent storytelling and communication skills-comfortable presenting to both technical and executive stakeholders
- Salesforce implementation experience (hands-on or advisory)
- Salesforce certifications (e.g., Core Products Certifications, Application Architect, System Architect, CTA candidate)
- Experience with business capability modeling, value stream alignment, or design thinking methodologies
- Knowledge of data privacy and compliance frameworks in regulated industries
- Industry-specific background (e.g., Financial Services, Manufacturing, Healthcare, Public Sector) is a plu
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
For Illinois based roles, the base salary hiring range for this position is $240,600 to $321,800.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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