Manager, Strategy & Program Delivery
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Job Category
Program & Project Management
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Enterprise Planning and Operations Office is seeking a Manager, Strategy & Program Delivery to lead and manage complex, cross-functional programs that support Salesforce's enterprise growth initiatives. This role is ideal for a strategic thinker with a strong operational mindset and a passion for delivering results in a fast-paced environment.
As the Manager, you will be responsible for the day-to-day operations of programs focused on transformational initiatives-ranging from changes in operating models to technology implementations. You will lead program execution, manage risk, align stakeholders, and ensure delivery of key milestones. This position reports to the Senior Director, Strategy & Program Delivery.
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Key Responsibilities
- Lead the planning, execution, and delivery of large, complex cross-functional programs supporting Salesforce's Enterprise transformation
- Manage all aspects of the program lifecycle-including scope, schedule, budget, resources, risks, and issues
- Partner closely with cross-functional teams to align on strategy, business needs, and delivery approach
- Drive execution through consistent program governance, risk mitigation, and transparent communication
- Facilitate recurring project and stakeholder meetings; track and escalate issues to leadership when needed
- Own and maintain program-level reporting, including master project plans and risks and issues
- Support onboarding of program team members and maintain documentation, artifacts, and shared channels
What Sets You Apart
- Proven success delivering enterprise-level transformation initiatives across people, process, and technology
- High emotional intelligence with excellent facilitation, listening, and communication skills-both verbal and written
- Able to work independently, navigate ambiguity, and manage multiple priorities effectively.
- Natural collaborator and team builder who influences without authority
- Innovative problem-solver who leverages data and insight to drive decisions
- Familiarity with Salesforce Clouds and Tableau dashboards is a plus
Required Skills & Experience
- 4+ years of experience managing complex, cross-functional projects-preferably within large-scale transformations
- Experience working in a high-tech, SaaS, or software industry is strongly preferred
- Solid understanding of project lifecycle, methodologies, and tools such as Smartsheet, JIRA, or equivalent
- Strong organizational, problem-solving, and priority-setting skills
- Ability to build and maintain effective relationships across functions and leadership levels
- Strong written and verbal communication skills with attention to detail
- Bachelor's degree in a relevant field or equivalent experience
- Proficiency in Google Workspace tools
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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