ECS Account Executive

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The ECS Account Executive is responsible for driving net-new revenue, expansion, and customer success within Enterprise accounts. This role blends strategic account planning, disciplined pipeline generation, and world-class deal execution to deliver consistent, predictable growth.

Core Responsibilities

• Own and drive the full sales cycle from prospecting to close across a defined portfolio of Enterprise accounts.
• Build and execute strategic account plans, including whitespace mapping, key stakeholder engagement, and long-term growth strategies.
• Generate a healthy, predictable pipeline through disciplined prospecting, events, outbound, and
partner collaboration.
• Forecasting discipline to ensure clear next steps, risk identification, and accurate predictions.
• Partner closely with Solution Engineers, Marketing, Customer Success, Alliances, and Partners to
accelerate deals and improve customer outcomes.
• Deliver compelling product demos, value propositions, and ROI aligned to customer's business outcomes.
• Leverage AI tools and data insights to prioritize accounts, personalize outreach, and maximize impact.
• Build trusted, long-term relationships with C-level and senior executives.
• Document all activities, next steps, and engagement in Salesforce to ensure operational excellence.
• Represent Salesforce as the trusted advisor focused on customer success and long-term value.

Key Skills & Competencies

• Strong business acumen and understanding of complex customer needs.

• Proven experience driving Enterprise-level deals with disciplined execution.
• Excellent communication, storytelling, and executive presence.
• Strategic prospecting skills with ability to generate your own pipeline.
• Effective cross-functional collaboration across SE, CSM, Partners, and Marketing.
• Proficiency in forecasting, deal inspection, and opportunity management.
• Ability to navigate and influence large, matrixed organizations.
• Growth mindset, resilience, grit, and strong bias for action.
• Comfort using AI, analytics, and digital selling tools to accelerate productivity.