Director/Senior Director of Product Management, Agentforce Platform
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Job Category
Product
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Agentforce
Agentforce is Salesforce's platform for building, evaluating, and managing AI-powered agents that transform how customers engage with brands and how work gets done. Agentforce enables organizations to create intelligent agents that can reason, act, and integrate deeply with CRM and external systems.
With Agentforce, agent builders across the spectrum - from low-code authors using declarative tools to pro-code developers using SDKs, APIs, and CLIs - can author, evaluate, deploy, and refine AI agents end to end.
Agentforce's strength lies in its authoring tools, agent script, and evaluation framework, which allows builders and developers to rigorously create, test, measure, and improve agent behavior through iterative feedback loops. This means crafting seamless experiences that connect agent authoring, evaluation, deployment, and lifecycle management - and empowering technically savvy and SME users alike to build with confidence.
The Role
We're seeking a Director/Senior Director-level individual contributor Product Manager to drive deep technical work that powers Agentforce Authoring. You'll partner closely with the Product lead for Authoring to define the overall vision and north star for how enterprises build great agents. Your focus is owning and shipping critical technical tracks that make the vision real.
This is a high-impact role at the center of Salesforce's AI + Platform strategy-perfect for a builder who loves hard technical problems and shipping durable platform capabilities at scale.
What You'll Do
Product Vision & Strategy
- Help shape the end-to-end product strategy for how the various personas involved (developers, SMEs, admins, line of business) collaborate to build great agent
- Help shape the roadmap for low-code and pro-code authoring, ensuring seamless transitions between declarative tools and developer workflows (APIs/SDKs/CLIs).
- Set success metrics (e.g., build→activate conversion, time-to-first-value, evaluation coverage, production reliability) and drive measurable outcomes.
Execution & Delivery
- Define crisp problem statements with measurable outcomes. Translate into product requirements that can be successfully designed and delivered.
- Integrate user research, telemetry, and customer feedback into iterative product improvements and long-term bets.
- Partner with Enablement, Docs, and Marketing on launches, adoption, and customer success - from pilot to GA and scale.
Collaboration & Influence
- Align a matrixed organization spanning platform, runtime, evaluation, data, and client surfaces to ship cohesive end-to-end experiences.
- Translate complex technical concepts (LLM orchestration, tool execution, policies/guardrails, evaluation loops) into clear product requirements and experiences.
- Influence senior leaders on strategy, investment trade-offs, and phased delivery plans; communicate crisply with executives and field teams.
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Required Qualifications
- A related technical degree required.
- 7+ years in Product Management
- Proven track record shipping platform products for technical personas (developers/admins): SDKs/APIs, workflow/orchestration, IDE or builder experiences.
- Deep familiarity with AI/agents or adjacent domains (LLM tooling, prompt/agent authoring, evaluation/test frameworks, observability).
- Demonstrated success influencing across backend platform, runtime/orchestration, evaluation, and client surfaces to deliver integrated solutions.
- Exceptional communication and storytelling skills; able to align diverse teams around a clear vision and measurable outcomes.
Preferred (Love to Have)
- Fluency across low-code and developer-first ecosystems; can design seamless handoffs between declarative builders and APIs/SDKs/CLIs.
- Deep technical chops: comfortable owning backend primitives (metadata models, services, orchestration), authoring public APIs/SDKs, and partnering closely with architects on performance, reliability, and security.
- Hands-on familiarity with emerging agentic tools and builders (e.g., Cursor, Vercel, Replit, plus modern agent frameworks) and the ability to translate their strengths into an enterprise-grade roadmap.
- Strong product and design sense: turns complex systems into elegant primitives, patterns, and opinionated defaults that scale.
Who You Are
You're a systems thinker and product strategist who loves turning ambiguity into a crisp roadmap. You're comfortable at multiple altitudes - from architecture and metadata to customer value narratives and launch plans. You obsess over customer outcomes, value speed with quality, and believe trustworthy AI comes from great tooling, rigorous evaluation, and thoughtful governance. You thrive in matrixed environments and elevate the teams around you.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $192,200 - $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 - $384,100 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Leave
- Return-to-Work Program
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- 401(K) With Company Matching
- Company Equity
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Professional Coaching
- Work Visa Sponsorship
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program
Company Videos
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