Data Analytics Senior Analyst

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Job Category
Data

Job Details

About Salesforce

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Data Analytics Senior Analyst
Mexico City

Job Category
Data Analytics

Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business
with AI+ Data +CRM. Leading with our core values, we help companies
across every industry blaze new trails and connect with customers in a
whole new way. And, we empower you to be a Trailblazer, too - driving
your performance and career growth, charting new paths, and improving
the state of the world. If you believe in business as the greatest platform for
change and in companies doing well and doing good - you've come to the
right place.
The CSG Professional Services Analytics team supports the Professional
Services business within the Customer Success Group (CSG). We are
seeking a talented Data Analytics Senior Analyst for the Sales Analytics
team. This individual will contribute to our efforts in transforming complex
data into clear and actionable insights and dashboards for our Professional
Services sales team.

Responsibilities
Use Tableau to create interactive and intuitive visualizations
Develop a deep understanding of enterprise data and operational
details of the business (e.g., key datasets, business drivers/KPIs).
 Build predictive analytics models to forecast trends and early
warning signals in key business areas
Assist in wrangling data sets using Salesforce, SQL, and Tableau to
discover patterns, correlate findings, and measure the impact on the
business and key metrics
Automate manual reporting processes and improve data quality
Partner with and consult Professional Services sellers and sales
leadership to provide accurate data/information and make
recommendations for how to run the business

Basic Qualifications:

2+ years of experience in analytics, reporting, data analysis
Strong hands-on knowledge of SQL, Tableau, and Google Sheets/Excel
Know how to extract, manipulate and transform data
Basic understanding of data modeling and relational databases like
Snowflake.
Strong communication skills
Able to translate complex technical results into clear, actionable
insights
Cross-functional collaboration and influencing skills, with a track
record of impacting decisions at both strategic and executional levels
Strong collaboration skills and ability to work effectively across teams
Ability to quickly grasp technological and business concepts