Account Executive - Marketing Cloud (Nonprofit & NGO)

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Job Category
Sales

Job Details

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Account Executive - Marketing Cloud (Nonprofit & NGO)

Location: Brussels, Belgium or Zurich, Switzerland (serving the European Region)

Territory: European Countries

About the Role
We are seeking a sales and mission driven, experienced Account Executive to join the Salesforce.org team. In this role, you will act as a subject matter expert and trusted advisor to top Nonprofits and NGOs across Europe. You will help these organisations use our Marketing Cloud solutions to deliver relevant, personalised journeys that drive donor engagement, volunteer mobilization, and advocacy.
You will work both as a strategic partner to the broader Core Account Team and as an Individual Contributor, driving self-generated opportunities focused on the full Salesforce Marketing technology stack.

Responsibilities

• Become the Trusted Advisor: Act as the Subject Matter Expert (SME) for leading European NGOs and Nonprofits, guiding them on how to leverage Salesforce Marketing solutions to further their mission.
• Internal Education: Educate the broader Account Teams you collaborate with on the specific capabilities of Salesforce Marketing and Commerce technology within the context of fundraising and constituent engagement.
• Strategic Planning: Collaborate with Account and Territory teams to identify target organisations where digital transformation can have the highest impact.
• Drive Impact & Revenue: Create and execute a strategy to drive revenue within a specified European region and/or a list of named NGO accounts.
• Prospecting: Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers (upsell/cross-sell) and greenfield organisations.
• Full Cycle Ownership: Own the sales cycle for the entire Salesforce Marketing technology stack-including lead generation, deal strategy, pricing, packaging, and deal closure.
• Performance: Meet and exceed all quarterly and annual sales quotas.
• Brand Advocacy: Drive brand awareness and lead generation via networking, NGO associations, and industry events.
• Forecasting: Maintain accurate account and opportunity forecasting within Salesforce.
• Customer Success: Ensure long-term customer satisfaction, retention, and success in achieving their mission goals.

• Mission Oriented: You have a genuine passion for selling transformative enterprise software to leaders within Nonprofits and NGOs (specifically organisations with 1,000+ employees). You understand the unique challenges of the sector.
• Sales Experience: Minimum of 5 years of experience in software/technology sales, account management, and enterprise software sales.
• Domain Expertise: Strong Digital Marketing sales experience and familiarity with the Marketing Technology (MarTech) landscape is highly preferred.
• C-Level Credibility: Proven experience selling at the "C" level. Specific experience engaging with Chief Development Officers, Chief Fundraising Officers, Chief Marketing Officers, and Chief Advancement Officers is a distinct advantage.
• Industry Knowledge: You possess a strong point of view on industry trends (fundraising, donor retention, digital advocacy) and can build a compelling narrative around digital transformation for the third sector.
• Track Record: A proven history of sales excellence working as an Individual Contributor and within a matrixed team environment.
• Agility: Ability to work independently and collaboratively in a fast-paced, high-growth environment.
• Technical Collaboration: Ability to work closely with the Solution Engineering team to create compelling demonstration scenarios that speak to donor journeys and constituent management.
• Language Skills: Fluency in English and French is required. Fluency in Dutch and/or Arabic is considered a plus.
• Travel: Ability to travel as needed across European countries.