Digital Experience Coordinator
About Us
Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
We're looking for a Digital Experience Coordinator to support the day-to-day management of Riskified's global digital experience. This role is ideal for someone who enjoys organization, technology, and creating exceptional web experiences.
Working closely with the Digital Experience Manager, you'll help maintain our seven multilingual websites, publish content, coordinate website updates, and ensure our digital properties remain accurate, consistent, and optimized.
This is an excellent opportunity for someone looking to grow a career in digital marketing, website operations, or digital experience.
What You'll Be Doing:
Website Management
- Publish and update content in WordPress across seven multilingual websites.
- Build and format landing pages using existing page templates and components.
- Maintain page layouts, navigation, and website content.
- Ensure content is accurate, consistent, and follows brand guidelines.
- Coordinate multilingual content updates with translation teams.
- Perform routine website quality assurance (QA) before pages go live.
Digital Operations
- Execute recurring website requests from global and regional Marketing stakeholders.
- Support marketing campaign launches by publishing webpages, lead generation forms, banners, and CTAs.
- Update resource libraries, blog posts, events, webinars, and customer stories.
- Manage redirects, SEO metadata, and content housekeeping.
- Help maintain website documentation and processes.
- Monitor website health and report issues to the development team.
Quality Assurance
- Test webpages across devices and browsers.
- Check links, images, forms, and page functionality.
- Review pages for accessibility and content quality.
- Ensure multilingual sites remain synchronized after updates.
Cross-Functional Support
- Partner with Marketing, Product Marketing, Design, Content, and Web Development.
- Coordinate website requests and track progress.
- Help improve operational workflows and identify opportunities for automation.
Qualifications
- 1–2+ years of experience working with websites or digital marketing.
- Fluency speaking and writing in English required.
- Experience using WordPress CMS.
- Strong attention to detail required.
- Excellent organizational skills required.
- Familiar with basic SEO principles required.
- Comfortable managing multiple priorities.
- Familiarity with Google Analytics or similar analytics tools required.
- Experience working with multilingual websites.
- Basic understanding of HTML and CSS
- Experience with AEO/GEO
- Familiarity with project management tools, including Jira, AirTable, Asana, or Monday.com.
- Experience working directly with web developers
- Experience working with Figma
- Experience using AI tools such as ChatGPT or Claude to improve productivity.
- Experience working with marketing automation or CRM platforms.
Please submit an English version of Resume/CV.
In the News
Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut
Fortune Magazine: Riskified named Best Workplaces in New York for 2022
The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer
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Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- HSA With Employer Contribution
- Virtual Fitness Classes
- FSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Pet-friendly Office
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Company Equity
- Performance Bonus
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Leadership Training Program
- Lunch and Learns
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Founder led
Company Videos
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