Manager, Software Engineering - Content Access Platform

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As an Engineering Manager, you’ll guide an engineering team through all the phases of the software development and operations lifecycle. You’ll also serve as a people manager, mentor, and coach for the engineers, overseeing performance management, growth opportunities, and accountability.

The Content Access Platform (CAP) team runs large-scale, globally distributed systems for millions of players. CAP creates the systems that power the purchasing and fulfillment experiences that all of Riot's players use. Custom catalogs for virtual goods, a full featured gifting system, and a robust, multi-stage fulfillment pipeline are only a few of the mission critical services the team builds and operates. Your passion and relentless drive to deliver players value will help us unlock and power new experiences that delight our players. As a Software Engineering Manager within the CAP group of teams, you will lead the engineering team that builds and operates the services that enable game teams to successfully ship their content to players. You will partner with the teams that create every Riot game, central technology teams, and teams in Tencent to ensure we are making excellent decisions, upholding a high quality bar, and operating efficiently in service of those players. You will report to the Senior Software Engineering Manager for the Content Access Platform group of teams.

Responsibilities:

• Maage a team of 6-10 Software and QA Engineers; coaching them, providing performance management, identifying growth opportunities, and ensuring positive results
• Partner and collaborate with Product Leads, Delivery Leads, and Technical Leads within the team and within Content Access Platform to align on the plan the team executes against
• Align with service teams across Content Access Platform, and the wider Player Platform business unit, on product configuration pipelines and tooling, and best practices for using them
• Support the technical vision and roadmap by allocating engineers and skill sets to meet goals and deliver results
• Own the interviewing and onboarding process for new engineering team members
• Be accountable for the technical health of the products owned by the team
• Stay hands-on with the team's tech, overseeing the technical design and deliverables of the team and working with the team's technical leadership
• Regularly engage with the codebase by participating in code reviews and non-critical tasks
• Build healthy relationships with other engineering teams across Riot globally, in order to foster cross-team collaboration

Required Qualifications: 

• Bachelor's or Master’s degree in Computer Science or a related field, or equivalent professional experience
• 5+ years experience as a Software Engineer, preferably on technical product teams that built tooling for services and APIs
• 2+ years experience directly leading an engineering team either as an Engineering Manager or Technical Lead
• Experience managing engineers and actively participating in their growth and development
• Experience recruiting candidates and growing an engineering team
• Experience with distributed systems, microservices, and software at a high scale
• Experience operating and maintaining live services, including handling emergent issues and on-call troubleshooting
• Ability to work non-standard hours including evening hours to overlap with Los Angeles timezone

Desired Qualifications:

• Experience building services using Java, Kotlin, or Go
• Experience developing using cloud infrastructure (such as AWS, GCP), using containers and orchestration (such as Docker, Kubernetes), managed using infrastructure as code (such as Terraform, Ansible)
• Experience with CI/CD pipelines (such as GitHub Actions, Jenkins)
• Experience with relational databases (such as MySQL)
• Experience with event driven architectures and technologies (such as Kafka)
• Experience with web-based UIs

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.