Senior DevOps Engineer

How you'll add value:

Architect, implement, and operate Azure infrastructure (App Services, Functions, Container Apps, networking, storage) to host Claude AI applications built by internal business users 

Design, maintain, and improve CI/CD pipelines (Azure DevOps / GitHub Actions) for automated build, test, and deployment of user-developed applications 

Establish and enforce a change management process including environment promotion gates, approval workflows, and rollback procedures 

Serve as the primary technical owner of the hosted application platform, ensuring reliability, scalability, and cost optimization 

Partner directly with internal application owners and business stakeholders to onboard new enterprise applications to the platform, advising on architecture, deployment, and support best practices. 

Define and enforce security policies for application sharing, including authentication, authorization, and network access controls 

Build and monitoring observability solutions (Azure Monitor, Application Insights, Log Analytics) to provide proactive alerting and performance visibility 

Author and maintain Infrastructure as Code (Terraform / Bicep) for all Azure resources, ensuring environments are reproducible and auditable 

Drive incident response processes and conduct post-incident reviews to improve platform resilience 

Mentor mid-level DevOps engineers and contribute to team standards, documentation, and runbooks 

Develop and enforce governance policies defining standards for hosted Claude AI applications, including acceptable use policies, approval workflows for new deployments, and application lifecycle management 

Own Azure cost management and FinOps practices, monitoring spend across hosted applications, identifying optimization opportunities, and providing regular cost reporting to leadership 

Lead capacity planning and scaling strategy as internal adoption of the Claude AI hosting platform grows, ensuring infrastructure stays ahead of demand 

Manage the vendor relationship with Anthropic, coordinating on API usage, rate limits, enterprise support, and roadmap alignment 

Design and deliver training and enablement sessions for business users on how to properly build, package, and submit Claude AI applications for secure hosting 

Collaborate closely with InfoSec and IT Security teams on Entra ID integration, Conditional Access policies, vulnerability remediation, and compliance-related infrastructure controls 

Ensure platform operations meet compliance and audit requirements (SOC 2, SOX, or other applicable frameworks), maintaining evidence of controls and supporting audit activities 

Participate in an on-call rotation providing after-hours production support for hosted applications, and define escalation procedures for the broader team 

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What you'll need to be successful in this role:

5+ years of hands-on DevOps / Cloud Infrastructure engineering experience 

Deep expertise in Microsoft Azure (App Services, AKS, Functions, Networking, Entra ID, Key Vault) 

Strong experience designing and operating CI/CD pipelines (Azure DevOps, GitHub Actions, or similar) 

Proficiency with Infrastructure as Code tools (Terraform, Bicep, or ARM templates) 

Solid understanding of identity and access management, OAuth 2.0 flows, and secrets management patterns 

Experience with container orchestration (Docker, Kubernetes / AKS) 

Demonstrated ability to implement change management frameworks in an enterprise environment 

Experience with cloud cost management, FinOps principles, or Azure Cost Management tooling 

Familiarity with compliance frameworks (SOC 2, SOX) and supporting audit processes in a cloud environment 

Excellent communication skills with the ability to translate technical concepts for non-technical business users 

Preferred Qualifications

Experience supporting AI/ML application workloads or LLM-powered applications 

Familiarity with the Anthropic API, Claude AI platform, or similar LLM service integrations 

Azure certifications (AZ-104, AZ-400, AZ-305) 

Experience with policy-as-code frameworks (Azure Policy, OPA/Rego) 

Background in restaurant technology, SaaS platforms, or multi-tenant application hosting 

Experience managing vendor relationships and coordinating with third-party platform providers 

Track record of building internal developer platforms or self-service infrastructure tooling 

 

Benefits and Compensation

Compensation for this position is 1,230,000 - 1,540,000 MXN annually ($102,500 - $128,333 monthly), depending on experience.

We also offer a comprehensive benefits package designed to support your health, well-being, and work-life balance.

Benefit options include:

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Meal Allowance

Monthly Internet & Electricity Stipend

Mental Health Support Resources

And more!