Business Development Representative

How you'll add value:

• Own Inbound Response Time: Promptly respond to all inbound demo requests via phone within 60 minutes of lead submission.
• Live Chat Management: Proactively manage our inbound website chat
• CRM and Tool Discipline: Flawlessly manage and log all activities, communications, and prospect data within Salesforce and Gong to maintain an accurate pipeline.
• In-Depth Qualification: Conduct comprehensive conversations with prospects, following our qualification framework, to identify their core business challenges, including pain points, and fully understand their needs.
• Detailed Documentation: Take extensive, high-quality notes on every prospect interaction, including: specific pain points, existing technology platforms, decision-making process, timeline, and lead source. This information is critical for the hand-off.
• Seamless Handoff: Clearly communicate and coordinate with Account Executives (AEs) to ensure a smooth prospect journey.
• Sales Team Partnership: Work closely with the R365 Sales Team to ensure the prospect's journey, from initial call to demo, is successful and pleasant.
• Core Values: Live our core values every day - Love Good Food, Share Constructive honesty, Solve Problems Together, and Relentlessly Seek Greatness.

What you'll need to be successful in this role:

• Communication & Connection: The proven ability to connect with and initiate a meaningful business conversation with a prospect, engaging decision-makers at all levels of a restaurant organization.
• Clarity & Precision: Clear and highly effective oral and written communication skills, with an emphasis on detailed and accurate note-taking.
• Drive & Competitiveness: A high level of drive, ambition, and competitiveness; a mindset that you always want to win for the prospect and the team.
• Organization & Independence: Strong organizational and time management skills, with the ability to work independently to manage a high volume of inbound leads.
• Technical Familiarity: Proficiency with common Microsoft Office software (Outlook, Word, Excel). Experience with CRM and sales engagement software (e.g., Salesforce, Gong, Qualified) is a plus.
• Industry Preference: Familiarity with business software, SaaS, or restaurant operations is preferred.

R365 Team Member Benefits & Compensation

• This position has a payrate of $24.24 - $33.93/hour + commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives