Mgr, Office Admin I
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Job Summary:
Manages office associates and directs daily operations within the stand alone business unit..
These include, but are not limited to, maintaining supplies for office and technicians, customer
service,
account reviews, accounts payable/receivable, customer retention, reporting, sales audits and
standard office operations such as flow of correspondence, filing, requisition of supplies, and
other clerical services. Directly supervises three or more associates.
Key Performance Indicators:
• A/R to company policy
• Customer NPS
• Colleague retention
• Principal Duties and Responsibilities
• Manages team of stand alone business unit front office associates, creating a positive
working environment and providing high levels of customer service.
• Coordinates, evaluates and revises office procedures as appropriate, and/or devises new
processes and forms to improve efficiency of work flow.
• Manages the processes pertaining to invoice payments, PCard reconciliation, damage claim
payments and maintenance of databases.
• Troubleshoots any and all customer issues and questions.
• Plans and organizes weekly team meetings.
• Assist with tracking budget to achieve business goals.
CANDIDATE SUMMARY:
Required Experience
• Generally 5 years of experience in related field
• 1-2 years management experience required
• Ability to effectively lead and develop a team of individuals
• Ability to be flexible given a dynamic and fast-paced work environment
• Skill in organization and planning techniques
• Skill in written and verbal communication
• Skill with time management and prioritization of multiple tasks
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Skill with Google Suite applications
• Skill with web-based applications
Required Leadership Traits and Characteristics
• 1-2 years management experience required
Formal Education, Qualifications or Training
• Bachelor's degree or equivalent combination of education and experience
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform
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the essential function to this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Repetitive motions; such as movement of wrists, hands and fingers while picking,
pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken words, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Incumbent will be subject to:
Inside working conditions: The change of building environment such as with or without air conditioning and heating.
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
- 401(k) retirement plan with company-matching contributions
Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- FSA
- HSA
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
Vacation and Time Off
- Paid Holidays
- Paid Vacation
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Relocation Assistance
Professional Development
- Internship Program
- Tuition Reimbursement
- Leadership Training Program
- Professional Coaching
- Promote From Within
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion