Sr. Product Manager, Design Systems

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

• Gather the requirements from the stakeholders including designers and product managers to define and prioritize the Design System features based on user needs and business goals.
• Translate the design requirements into technical specifications needed to implement on the web and mobile platforms.
• Establish and refine intake workflows for feature requests, bug reports, and improvements to the Design Systems, balancing the priorities between platform enhancements with stakeholder needs.
• Define the governance model for design system enhancements, delivery, and deployment.
• Actively solicit feedback from and advocate for the needs of designers and product managers to continuously improve the experience across all platforms.
• Own the communication of releases, updates, and their impact on the applications to relevant stakeholders on appropriate channels.

• Strong experience contributing to design systems, UI frameworks, and component libraries.
• Strong technical fluency to collaborate closely with engineering teams.
• Proven experience setting roadmaps, managing feature and enhancement intake workflows, and prioritizing across multiple stakeholders.
• Strong communication skills to present technical capabilities to both technical and non-technical audiences.
• Familiarity with one or more front-end UI frameworks or toolkits such as React, SwiftUI, and Jetpack Compose.
• Understanding of design tokens, accessibility standards, and the relationship between design and application code on one or more platforms.
• Experience developing with HTML/CSS will be huge plus.
• Familiarity or development experience with Web frameworks such as React, or app development on iOS or Android, will be a plus.

• 5+ years of product management experience preferably owning the design systems definition and drove its implementation.
• A bachelor's degree in Product Design, Computer Science, Human-Computer Interaction, or a related field is required