ServiceNow Deployment- Manager

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Cloud Operations team you lead the deployment of innovative ServiceNow solutions that transform client operations. As a Manager, you guide teams in delivering exceptional client service while fostering leadership development and mentoring junior staff to achieve their potential. This role offers the chance to work with cutting-edge cloud technologies and to drive impactful projects that enhance business performance.

Responsibilities

- Work with cross-functional teams to confirm project success

- Analyze system requirements and develop strategic implementation plans

- Manage project timelines and deliverables to meet client expectations

- Identify and mitigate potential risks associated with deployments

- Foster a culture of innovation and continuous improvement in cloud operations

- Uphold the utmost standards of quality and compliance in every deliverable

What You Must Have

- Bachelor's Degree

- At least 5 years of experience

What Sets You Apart

- Certification from a leading cloud or service management provider preferred

- Demonstrating working knowledge of Cloud platforms and technologies that make them work (AWS, Azure, Google Cloud Platform)

- Possessing working knowledge of IT Service Management and how it is implemented across different operating models

- Excelling in delivering solutions in dynamic environments

- Leading complex projects and integrating client feedback

- Guiding project delivery from scoping to conclusion

- Passion for developing and growing team members

- Communicating effectively at an executive level

- Creating and maintaining professional relationships

- Believing in the importance of diverse teams

- Leading development of thought leadership and sales materials to grow the PwC Community

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

#LI-Hybrid

Client-provided location(s): Milwaukee, WI, Atlanta, GA, Kansas City, MO, Columbus, OH, Houston, TX, Oklahoma City, OK, Boston, MA, San Antonio, TX, Fort Worth, TX, Birmingham, AL, Little Rock, AR, Detroit, MI, Seattle, WA, Indianapolis, IN, San Diego, CA, Pittsburgh, PA, San Francisco, CA, Phoenix, AZ, Silicon Valley, CA, New York, NY, Cleveland, OH, Charlotte, NC, Raleigh, NC, Sacramento, CA, Richmond, VA, Baltimore, MD, Minneapolis, MN, Washington, DC, Tampa, FL, Las Vegas, NV, Los Angeles, CA, Austin, TX, Grand Rapids, MI, Nashville, TN, Miami, FL, Dallas, TX, New Orleans, LA, Denver, CO, Chicago, IL, Des Moines, IA, Salt Lake City, UT, Cincinnati, OH, Fayetteville, AR, Buffalo, NY, Jacksonville, FL, Albany, NY, Hartford, CT, Tulsa, OK, Columbia, SC, Waterbury, VT, Irvine, CA, Rosemont, IL, Greensboro, NC, Florham Park, NJ, Spartanburg, SC, Darien, CT, Melville, NY, Gunnison, CO

Job ID: PricewaterhouseCoopers-93805234016

Employment Type: OTHER

Posted: 2026-04-11T20:15:24