Vice President, Lean Delivery Outcomes

Job Classification:
Technology - Agile, Delivery, & Product

Enterprise Process Excellence (PEX) | Global Technology & Operations

We are building something bold-an enterprise capability that reimagines how work flows, how people engage, and how value is delivered at scale.

The Vice President of Lean Delivery Outcomes is a senior enterprise leader within Prudential's Enterprise Process Excellence (PEX) organization. This role owns the enterprise delivery system setting standards, governing outcomes, and ensuring disciplined, consistent execution across Prudential's Global Technology & Operations (GT&O) ecosystem.

You will lead a strategic function responsible for delivery excellence, outcome governance, and execution rigor, overseeing three critical teams: Lean Delivery Catalysts, Governance & Metrics, and SDLC (service delivery life cycle) & Methodology. Together, these teams ensure speed, accountability, quality, and measurable business outcomes across the enterprise.

Why You'll Love This Role

• Shape enterprise-wide delivery excellence, setting a new standard for performance, accountability, and value realization.
• Lead with purpose alongside passionate, high-impact teams committed to innovation and continuous improvement.
• See your impact clearly as strategy moves to execution and execution to realized business outcomes.
• Influence at scale by partnering with senior leaders across business, technology, and product organizations.
• Grow as an enterprise leader in a role that blends strategy, technology, and operational execution.

• Set and lead the enterprise strategy for delivery excellence, ensuring speed, precision, and accountability to business outcomes.
• Establish and govern enterprise delivery standards that balance speed, quality, risk, and scalability.
• Ensure delivery processes and standards are consistently adopted across business and technology teams.
• Provide senior leadership for Lean Delivery Catalysts, embedding scaled lean and agile practices across value streams.
• Drive execution consistency while enabling flexibility where it matters most.
• Own and evolve enterprise delivery metrics, dashboards, and scorecards with outcome-focused reporting.
• Integrate metrics and delivery insights to inform prioritization, investment decisions, and continuous improvement.
• Lead executive-level communications on delivery performance, trends, risks, and improvement opportunities.
• Define, govern, and continuously optimize SDLC standards across the enterprise.
• Leverage external perspectives, industry best practices, and emerging capabilities, including AI-enabled delivery, to continuously modernize delivery models and improve speed, quality, and outcomes.
• Partner with senior business, technology, and product leaders to operate a highly accountable delivery execution model.
• Influence across functions to drive enterprise-level change and sustained results.

• Bachelor's degree required; Master's degree preferred.
• Deep expertise in scaled agile, lean delivery, transformation, SDLC design, and performance measurement.
• Proven success establishing enterprise delivery standards, governance models, and metrics at scale.
• Proven business, financial, and analytical acumen, with the ability to translate delivery performance, metrics, and insights into meaningful business outcomes and value realization.
• Demonstrated ability to influence and partner with senior executives across business and technology.
• Strategic enterprise leader with the ability to translate vision into disciplined execution, demonstrated by a track record of delivering sustained, enterprise-level change.
• Experience in financial services or other highly regulated industries preferred.

• Enterprise ownership mindset with accountability for outcomes, not activity.
• Ability to lead with focus, intensity, and operational discipline.
• Strong systems thinking integrating people, process, technology, and data.
• Clear, concise, and influential executive communication.
• Comfort leading through ambiguity, transformation, and change at scale.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.