Manager, Process Engineer

Job Classification:
Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

Role Summary

Do you hold yourself to a higher standard? Do you believe everything can be better? If you have an endless desire to drive process improvements, are obsessed with using data to drive insights to action and want to make an impact at an enterprise level, then this role is perfect for you.

The Process Engineer is a critical member within Prudential's Process Excellence organization, responsible for reengineering processes across end-to-end values stream that deliver measurable business outcomes across the enterprise. In partnership with the Process Excellence organization, this role translates business strategy into execution-ready process designs by applying advanced Lean Six Sigma methodologies, data-driven analysis, and strong cross-functional partnership.

Key Responsibilities

• Lead end-to-end process engineering and reengineering efforts across prioritized enterprise value streams.
• Apply Lean Six Sigma tools to identify root causes, eliminate waste, and redesign processes for scale, speed, and quality.
• Conduct From-To performance analysis, opportunity sizing, and cost-benefit assessments to quantify business value.
• Design execution-ready future-state processes, including workflows, metrics, controls, and integration requirements.
• Partner with the business, technology, data, and agile delivery teams to ensure effective implementation and adoption of process designs.
• Facilitate and support cross-functional workshops and working sessions to align stakeholders on problem statements, tradeoffs, and future-state decisions.
• Provide clear, executive-ready communication of process insights, recommendations, and progress.
• Track and report performance metrics and realized outcomes tied to process initiatives.
• Mentor and develop process engineers and analysts, strengthening enterprise process engineering capability.
• Contribute to the evolution of the Process Excellence Playbook, standards, and community of practice.

• Bachelor's degree.
• Lean Six Sigma Black Belt (required) (ASQ Black Belt certification preferred).
• Demonstrated experience leading complex, cross-functional process engineering or continuous improvement initiatives.
• Strong analytical, financial, and data-driven problem-solving skills.
• Proven ability to influence stakeholders and drive outcomes in a matrixed enterprise environment.
• Exceptional ability to collaborate with process excellence experts to deliver with speed, impact, and accountability.

• Experience in large-scale financial services or regulated environments.
• Master's degree and/or management consulting experience.
• Knowledge of agile and lean delivery models and their intersection with process engineering.

• Outcome-oriented mindset with focus on measurable business value.
• Structured problem solving and systems thinking.
• Strong stakeholder partnership and influencing skills.
• Clear and concise executive communication.
• Ability to lead through change and drive adoption of new ways of working.
• Comfortable with ambiguity and flexible operating models.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.