Cyber Enabled Fraud Lead

Job Classification:
Technology - Information Security

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology Operations team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions.

Your Team & Role

You will lead a newly established Cyber Enabled Fraud Threat Management capability within the Cyber Defense and Response organization.

This team sits at the intersection of cybersecurity and fraud threats, and is focused on triaging intelligence, events, and analysis to of multiple types of fraud threats, including brand impersonation, social engineering, account takeover, and misuse of digital platforms.

As the Lead, you will be responsible for shaping for continuous improvement of the enterprise ability to detect, analyze, and manage cyber enabled fraud threats. You will work closely with Identity and Access Management, Attack Surface Management, and Anti-Fraud, Investigations, and Compliance teams. You will cultivate relationships and intelligence insight from external partners, vendors, and industry groups.

Here Is What You Can Expect on a Typical Day

• Lead and manage a team of analysts, establishing priorities, analytic standards, and processes to ensure consistent threat management of cyber-enabled fraud campaigns and related threat actors.
• Provide leadership and coordination during cyber-enabled fraud incidents.
• Establish and maintain cyber-enabled fraud response frameworks, playbooks, and operational procedures, ensuring consistent workflows with teams such as Enterprise Anti-Fraud and Cyber Incident Response teams.
• Analyze and synthesize intelligence from internal telemetry, fraud data, and external sources to identify new or evolving fraud campaigns, and handle events, incidents, and response.
• Track and assess fraud threat actors, clusters, and campaigns, including their techniques, infrastructure, automation, and monetization paths, and maintain campaign-level intelligence over time.
• Translate intelligence findings into actionable outputs that inform detection engineering priorities, response playbooks, escalation criteria, and fraud strategy decisions.
• Serve as a liaison to external partners, including peer institutions, industry working groups, financial services associations, and law enforcement, to exchange intelligence and stay aligned on emerging fraud threats.

• More than 7 years of experience across related fields such as fraud risk, cybercrime, and/or threat intelligence, with demonstrated expertise in identifying and mitigating cyber enabled fraud within customer facing and digital ecosystems.
• Experience working in financial services, insurance, or other highly regulated industries.
• Strong analytical skills with the ability to identify patterns, trends, and indicators of fraud across large or complex datasets.
• Expert knowledge of fraud detection tools, alerting systems, and case management platforms.
• Familiarity with data visualization and reporting tools to communicate trends, campaign activity, and risk insights.
• Strong written and verbal communication skills, with the ability to:

• Detail-oriented with strong intellectual curiosity and a commitment to high analytic standards.

• Experience with Security Information and Event Management (SIEM) platforms.
• GIAC certifications (GCTI, GOSI).
• Professional certifications such as CFE or similar.
• Familiarity with SIEM platforms and security telemetry, with the ability to:

• Experience using SQL, Python, or similar tools to support analysis, link analysis, or investigative workflows is preferred.
• Experience working with or alongside fraud analytics, cyber threat intelligence, or financial crime teams.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.