Quality Assurance Spec
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Spec within PNC's Lending Technology organization, you will be based in Pittsburgh PA or Dallas TX.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
We are seeking a Quality Assurance Specialist who brings a hands-on, technically strong testing mindset and a passion for ensuring high-quality, resilient software solutions.
This role is ideal for a QA professional who is comfortable working across both manual and automated testing, has Java and API testing experience, and actively challenges code and design decisions to improve overall solution quality.
Key Responsibilities
- Perform hands-on testing, including both manual and automation testing, to validate application functionality, integrations, and performance.
- Design, build, and maintain automated test scripts using Karate for API and service-level testing.
- Execute API testing to ensure data accuracy, reliability, and system interoperability.
- Use Postman for manual API testing, validation, and exploratory testing.
- Review code, test results, and requirements with a critical mindset, actively challenging assumptions and identifying potential risks or defects.
- Collaborate closely with developers, product owners, and other QA team members within Agile delivery teams.
- Document test cases, defects, and results clearly and thoroughly, ensuring traceability and transparency.
Preferred Skills & Experience
- Proven hands-on testing experience, including both manual and automated testing.
- Strong Java experience, particularly as it relates to testing and automation.
- Demonstrated experience with API testing.
- Experience using Karate for automation testing.
- Hands-on experience with Postman for manual testing.
- Strong critical-thinking skills, with the ability to review and challenge code, designs, and test outcomes constructively.
- Ability to work effectively in Agile/Scrum environments.
Nice-to-Have Qualifications
- Previous software development experience, enabling deeper collaboration with engineering teams.
- Experience testing enterprise-scale or distributed systems.
- Exposure to financial services or other regulated technology environments.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, API Testing, Controls Testing, Corporate Governance, Java Testing, Karate, Postman API Platform, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
Competencies
Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Life Insurance
- HSA With Employer Contribution
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Family Support Resources
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Paid Vacation
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Pension
- Stock Purchase Program
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
Hear directly from employees about what it is like to work at PNC.