(Sr./Lead) Network Analyst I (II)

Flexible Work Arrangement: Hybrid

Responsible for the design, implementation and maintenance of PJM's critical network infrastructure components used to support PJM's mission critical applications along with back-office systems. Network administrator will support multiple network systems, including routers, firewalls, wireless infrastructure, switches and load balancers.

Essential Functions:

• Provide real-time management of the company's Network infrastructure
• Support problem identification and resolution activities for mission critical applications and network services
• Manage Cisco router and switch devices and configuration running IOS, NxOS and ACI
• Manage Aruba wireless network infrastructure
• Manage and update Checkpoint and Cisco firewall rules
• Manage F5 Load Balancer infrastructure
• Manage Network Infrastructure services and associated infrastructure for services including DNS, NTP, client VPN, and IPAM
• Manage site-to-site VPN tunnels
• Utilize IAC tools such as terraform, git, and CI/CD to deploy cloud network resources
• Manage and support Azure and AWS cloud network resources
• Ensure compliance and security of all key network components
• Manage and execute Operations and Maintenance activities for all key infrastructure components
• Provide maintenance and oversight for various network segments, including Intranet, WAN, Internet and DMZ
• Provide periodic 7x24 on-call support
• Provide project management duties to oversee full project lifecycle, including design, implementation and budgeting for Networks system upgrades

• Bachelor's degree in Computer Science, Engineering or equivalent work experience
• 0-5 years of work experience
• Ability to produce high-quality work products with attention to detail
• Ability to communicate effectively in a team environment
• Experience in quantitative and qualitative analysis
• Experience using verbal and written communications skills
• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)
• Experience with F5 content switching and DNS products and TCP/IP
• Experience in network protocols, including detailed packet analysis, and intermediate understanding of firewalls, routers, IDS, and IPS
• CISCO Certified Network Associate (CCNA) Upon Hire

• MBA, Business Administration
• At least 5 years of experience
• Experience with PJM operations, markets, and planning functions
• Experience supporting any of PJM Committees