Workday Solutions Engineer, People Technology

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

We're looking for a skilled Workday Solutions Engineer, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization.This is an opportunity to directly impact the future of People technology by driving critical automation initiatives, enhancing core processes through expert Workday configuration, and providing technical guidance to support our People team and the wider organization. This is an in-office role based at our HQ in Santa Clara, CA.Your ImpactWorkday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementationWorkday Technical Enablement: Utilize Workday Extend to enable AI-integrated solutions with custom external tools and agentic platforms.AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiencesData & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insightsCustomer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutionsPeople Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness

Qualifications
Your Experience5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environmentDemonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence ManagementExpertise in JavaScript, HTML, and CSS core technologies for front-end Workday Extend user interface design and the client-side logic; XML, XSLT, and Workday Studio skill to build third-party system connections, SOAP APIs, or other scripted interactions.Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or ExcelExperience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plusExcellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholdersA mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technologyStrong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutionsA results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environmentExceptional attention to detail with an unwavering commitment to data integrity and quality.Ability to produce clear, concise, and detailed technical requirements documentation