Technical Program Manager

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

The Team

Information Technology - Our IT team is a trusted advisor and partner to the business. We have a deep understanding of business and technology, allowing us to deliver complex, cross-functional, and scalable solutions. Our teams are empowered to try new things and learn from our experiences. We are a results-driven team that is focused on keeping our employees and company safe, and our data secure. We are passionate about our work and take pride in the value we deliver to the business.

Job Summary

Role Overview

We are looking for a Technical Program Managerto drive execution across cross-functional initiatives spanning IT, Engineering, and business systems (GTM, CX, etc.). This role is focused on delivering complex programs end-to-end, ensuring alignment across teams, and driving outcomes in fast-moving environments.

In addition to strong program management fundamentals, the ideal candidate brings a working understanding of technical systems and a curiosity to build-including the ability to prototype simple tools or automations ("vibe coding") to accelerate problem-solving and improve team efficiency.

Key Responsibilities

Program Delivery & Execution

• Lead end-to-end execution of cross-functional programs, including planning, milestones, dependencies, risks, and delivery tracking
• Drive alignment across IT, Engineering, and business stakeholders to ensure clear ownership and progress
• Ensure smooth coordination across teams and effective handling of blockers and escalations
  Provide clear, concise updates for leadership and program forums

• Partner with Engineering, IT, Sales Ops, and CX teams to align on priorities, timelines, and deliverables
• Ensure handoffs between teams are well-defined and executed smoothly
• Maintain strong operating rhythms (weekly reviews, action tracking, follow-ups)

• Develop a solid understanding of the systems and workflows being delivered
• Translate business needs into structured problem statements and actionable plans
• Apply systems thinking to identify dependencies, risks, and improvement opportunities

• Build or experiment with simple tools, scripts, or low-code solutions to improve workflows or validate ideas
• Leverage AI-assisted tools where helpful to accelerate analysis or execution
• Partner with engineering teams to scale solutions where needed

• Track program metrics, progress, and key risks
• Build simple reporting views or dashboards to provide visibility
• Use data to support decision-making and continuous improvement

• 5+ years of experience in program management, technical delivery, or related roles
• Experience managing cross-functional technology programs with multiple stakeholders
• Exposure to enterprise systems (e.g., CRM, CPQ, data platforms, or similar) is a plus
• Experience in consulting or transformation programs is preferred

• Strong program management fundamentals:
  
  
  • Managing multiple workstreams
  • Driving accountability and execution
  • Navigating ambiguity and complexity
• Solid understanding of technical concepts (e.g., system integrations, APIs, data flows)
• Clear and structured communicator who can simplify complex topics
• Comfortable working with data, dashboards, and status reporting
• Familiarity with low-code tools, scripting, or AI-assisted workflows ("vibe coding")

• SF Bay Area candidates only
• Expected onsite presence: Minimum 3 days/week