Sr Staff Site Reliability Engineer

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your CareerThe SASE Platform team builds and operates highly available, secure, and globally distributed services that protect users, applications, and data for some of the world's largest enterprises. Our mission is to deliver cloud-native security and networking capabilities that seamlessly converge networking and security at scale.As enterprises accelerate adoption of cloud, remote work, and AI-driven workloads, the need for resilient, observable, and secure SASE platforms has never been greater. As an SRE, you will play a critical role in ensuring our platform is reliable, scalable, performant, and secure from day one.Your ImpactAs a Site Reliability Engineer, you will be an integral part of the product and platform lifecycle, partnering closely with software engineers, security experts, and infrastructure teams. You will:Collaborate with development teams to embed reliability, scalability, and operability into services from the earliest design stagesDesign, review, and evolve cloud-native architectures to improve availability, performance, cost efficiency, and fault toleranceBuild and operate automation for provisioning, deploying, and managing infrastructure at global scale using Infrastructure as CodeImprove CI/CD pipelines and release processes to enable safe, fast, and repeatable deploymentsDrive observability best practices, including metrics, logs, traces, SLIs/SLOs, and data-driven incident analysisParticipate in on-call rotations, continuously reducing MTTR through automation, runbooks, and proactive reliability improvementsMentor and guide engineers on large-scale cloud and SASE deployments, fostering a strong SRE cultureParticipate in architecture and design reviews, bringing a reliability and operational excellence mindsetChampion reliability, security, and operational maturity across the organization

Qualifications (Additional Job Description)

Your Experience Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent practical experience)5+ years of experience working with Unix/Linux systems (shell, tools, networking, storage, kernel concepts)2+ years of hands-on experience with microservices architectures running on Kubernetes and container platformsStrong understanding of distributed systems design, fault tolerance, scalability patterns, and high-availability architecturesExperience operating workloads in public cloud environments (AWS, GCP, Azure, or hybrid) at medium to large scaleProficiency in building automation and tools in Python, Java, or similar languages for production environmentsStrong Infrastructure as Code experience (Terraform, Ansible, Chef, Puppet, or similar)Experience designing and operating monitoring, alerting, and observability systems at scaleA tools-first mindset with a passion for reducing toil and increasing engineering efficiencyExcellent communication skills and the ability to lead discussions across engineering and security teamsExperience applying reliability and security frameworks to design, review, and operate production systemsNice to have:Networking expertise, including TCP/IP, DNS, BGP, routing, load balancing, proxies, VPNs, and cloud networking concepts-especially relevant to SASE architecturesExperience operating or supporting SASE, SD-WAN, Zero Trust, or network security platformsFamiliarity with AI/LLM technologies, including:Using LLMs to improve operational workflows (incident analysis, alert enrichment, runbooks, automation)Experience integrating AI/ML services into production systems Understanding of reliability, security, and governance considerations for AI-driven services

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .